Assistant Store Manager - Lead Sales & Customer Experience

Nowhere Store LLC; Stamford (CT); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Employee discounts

Paid time off

Job summary

Nowhere Store LLC in Stamford, CT is seeking an Assistant Store Manager to oversee daily store operations, lead a team of sales associates, and ensure an exceptional customer experience. You will drive sales, train staff, and maintain inventory, pricing, and merchandising standards in a fast-paced resale environment.

The ideal candidate has retail or management experience, strong communication skills, and a passion for sneakers, streetwear, and luxury fashion.

Qualifications

• Previous retail, sales, or customer-service experience.
• Management or leadership experience preferred
• Strong communication and interpersonal skills
• Excellent organization and attention to detail
• Comfortable working in a fast-paced environment
• Ability to lead and hold team members accountable
• Dependable, punctual, and professional
• Strong problem-solving and decision-making skills
• Familiarity with sneakers, streetwear, luxury fashion, and resale culture is a huge plus
• Ability to work weekends and during high-volume retail periods as needed

Responsibilities

• Assist with managing day-to-day store operations and maintaining an organized, professional sales floor
• Lead and support sales associates throughout their shifts
• Provide excellent customer service and build relationships with new and returning customers
• Help drive daily and monthly sales goals
• Assist customers with buying, selling, and trading merchandise
• Maintain strong knowledge of sneakers, streetwear, designer clothing, accessories, and current market trends
• Help ensure products are accurately priced, tagged, displayed, and organized
• Monitor inventory and communicate inventory needs or discrepancies
• Assist with opening and closing procedures, cash handling, and register reconciliation
• Help train new employees and reinforce store procedures and expectations
• Handle customer questions, concerns, and difficult situations professionally
• Maintain store cleanliness, merchandising standards, and overall presentation
• Help identify opportunities to improve sales, customer experience, and store efficiency
• Take responsibility for store operations when the Store Manager is unavailable
• Help maintain a positive, productive, and accountable work environment

Skills

Retail experience

Leadership

Customer service

Communication

Organization

Attention to detail

Punctuality

Problem-solving

Weekend availability

Sneakers knowledge

Job description

Nowhere Store LLC in Stamford, CT is seeking an Assistant Store Manager to oversee daily store operations, lead a team of sales associates, and ensure an exceptional customer experience. You will drive sales, train staff, and maintain inventory, pricing, and merchandising standards in a fast-paced resale environment.

The ideal candidate has retail or management experience, strong communication skills, and a passion for sneakers, streetwear, and luxury fashion.