Assistant Store Manager – Lead Retail Ops & Service

R301US Hibbett Retail, Inc.; Aiken (SC); On-site; USD 17,000 - 19,000; Full time

Job summary

Hibbett Retail, Inc. in Aiken, SC, is seeking an Assistant Manager to support the Store Manager in daily operations, merchandising, scheduling, and customer service excellence.

The role is based at the Aiken, South Carolina store (Kalmia Plaza) and focuses on achieving store goals while upholding company standards. The Assistant Manager will supervise and train staff, lead in the manager's absence, manage inventory and expenses, and promote services and merchandise to drive profitability and

Qualifications

• Experience in retail environment, footwear/apparel preferred.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to lead a team and meet goals and profits.
• Self-starter with initiative for important tasks.
• Strong attention to detail and multi-tasking.
• Team-player with passion for outstanding customer service and selling merchandise.

Responsibilities

• Assist Store Manager in controlling store assets.
• Establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume store responsibility in the Store Manager's absence.
• Recruit, train, and evaluate store personnel.
• Provide knowledge and guidance to employees and customers.
• Be aware of inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to meet department responsibilities and standards.
• Promote and sell services and merchandise.
• Uphold all company policies and procedures.
• Protect assets and financial information; report potential fraud.

Skills

Retail experience

Customer service

Interpersonal skills

Fast-paced work

Team leadership

Initiative

Attention to detail

Team player

Job description

Hibbett Retail, Inc. in Aiken, SC, is seeking an Assistant Manager to support the Store Manager in daily operations, merchandising, scheduling, and customer service excellence.

The role is based at the Aiken, South Carolina store (Kalmia Plaza) and focuses on achieving store goals while upholding company standards. The Assistant Manager will supervise and train staff, lead in the manager's absence, manage inventory and expenses, and promote services and merchandise to drive profitability and