Assistant Store Manager - Lead Ops & Guest Service

Plaza Bonita Mall; National City (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Plaza Bonita Mall is seeking an Assistant General/Store Manager to support store operations, manage staff, and achieve sales and operational targets. The ideal candidate will have a high school diploma (BA/BS preferred), over a year of experience as a Shift Manager, and strong leadership and guest service skills. This role requires availability for shifts including nights and weekends. The position is vital in maintaining product quality and ensuring guest satisfaction while adhering to all safety and operational standards.

Qualifications

• Minimum 1 year experience as Shift Manager/Shift Leader.
• Availability to work shifts, including nights, weekends, and holidays.
• Experience in coaching and developing teams in a retail environment.

Responsibilities

• Support Store Manager in achieving sales and labor targets.
• Recruit, interview, and hire store staff.
• Manage store operations, ensuring guest satisfaction and product quality.

Skills

Team coaching

Effective communication

Guest service

Time management

Leadership

Education

High school diploma or equivalent

BA/BS degree preferred

Job description

Plaza Bonita Mall is seeking an Assistant General/Store Manager to support store operations, manage staff, and achieve sales and operational targets. The ideal candidate will have a high school diploma (BA/BS preferred), over a year of experience as a Shift Manager, and strong leadership and guest service skills. This role requires availability for shifts including nights and weekends. The position is vital in maintaining product quality and ensuring guest satisfaction while adhering to all safety and operational standards.