Assistant Store Manager — Lead Ops & Customer Experience

SmartStop Self Storage; Washington (District of Columbia); On-site; USD 55,104,000 - 63,370,000; Full time

Benefits offered by this job

Health insurance including medical,…

Dental insurance

Vision insurance

401k matching

Paid Time Off

Life Insurance

Disability Insurance

Employee assistance program

Discounts

Health & Fitness Partnerships

LegalEntertainmentComputers & …

Job summary

SmartStop Self Storage is seeking an Assistant Store Manager for Store 6140 in Washington DC. The role involves leasing, managing a team, assisting with maintenance, and building strong tenant relations. NO NIGHTS, with a focus on customer service and store operations.

The candidate will oversee daily activities, handle rentals and payments, and support ongoing improvements while delivering an exceptional customer experience. Starting pay aligns with market rates and includes a performance bonus.

Qualifications

• Excellent customer service and ability to sell storage solutions.
• Strong communication and teamwork, with a can-do attitude.
• Reliable transportation with valid driver's license and auto insurance.

Responsibilities

• Rent storage units and prepare rental agreements.
• Handle monetary transactions and banking activities.
• Maintain property curb appeal and housekeeping.
• Assist with on-site maintenance and tenant relations.
• Promote and upsell self-storage solutions to customers.

Skills

Customer service

Communication

Teamwork

Adaptability

Positive attitude

Job description

SmartStop Self Storage is seeking an Assistant Store Manager for Store 6140 in Washington DC. The role involves leasing, managing a team, assisting with maintenance, and building strong tenant relations. NO NIGHTS, with a focus on customer service and store operations.

The candidate will oversee daily activities, handle rentals and payments, and support ongoing improvements while delivering an exceptional customer experience. Starting pay aligns with market rates and includes a performance bonus.