Assistant Store Manager: Lead Operations & Customer Service

Dollar Tree, Inc.; Buford (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. in Buford, GA is seeking an Assistant Store Manager to assist with daily store operations, customer service, and team development. You will help organize merchandise, support opening and closing procedures, and ensure store standards across the floor and stockroom.

You will supervise Store Associates, enforce company policies, maintain a safe, welcoming environment, and deliver excellent service to customers while contributing to store performance and growth.

Qualifications

• High school diploma preferred; ability to read, interpret, and explain directives is required.
• Store management experience in retail or grocery environment is preferred.
• Must be able to lift up to 55 lbs and perform physical tasks.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment.
• Exceptional customer service and organizational skills are required.
• Strong problem solving and decision-making skills are required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize and transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives related to store activities.
• Maintain promotional storefront fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, and payroll/scheduling records.
• Maintain a well-stocked sales floor and organized stockroom to company standards.
• Protect and secure store assets, including cash.
• Adhere to safety policies and ensure staff follow procedures.
• Help Store Manager supervise, train, and develop Store Associates.
• Maintain a positive, safe, and respectful environment with customers and staff.
• Maintain cleanliness throughout the store including restocking bathrooms and floors.

Skills

Store management experience

Customer service

Team leadership

Communication skills

Physical ability

Education

High school diploma

Job description

Dollar Tree, Inc. in Buford, GA is seeking an Assistant Store Manager to assist with daily store operations, customer service, and team development. You will help organize merchandise, support opening and closing procedures, and ensure store standards across the floor and stockroom.

You will supervise Store Associates, enforce company policies, maintain a safe, welcoming environment, and deliver excellent service to customers while contributing to store performance and growth.