Assistant Store Manager: Lead, Grow, Delight Customers

Cititrends; Spartanburg (IN); On-site; USD 40,000 - 65,000; Full time

Job summary

Citi Trends is seeking an Assistant Store Manager in Spartanburg, SC to support daily store operations, lead a team, and drive sales while maintaining exceptional customer experience. You will collaborate closely with the Store Manager on hiring, onboarding, and developing store associates, ensuring adherence to policies and operational standards.

The role emphasizes staffing, coaching, and performance feedback to sustain a high-performing team in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent required.
• 2–4 years of experience as an Assistant Manager or similar retail leadership role.
• 3–5 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.

Responsibilities

• Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are met.
• Monitor sales activity and provide guidance to associates to deliver excellent customer service.
• Assist with inventory control, inventory transactions, and shrink prevention efforts.
• Ensure compliance with Citi Trends policies, procedures, and operational standards.
• Supervise and support store associates in sales, inventory, cash handling, and customer service.
• Assist the Store Manager with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training support.
• Help maintain staffing levels by supporting recruiting efforts and employee retention.
• Provide ongoing coaching, feedback, and performance support to associates.

Skills

Communication skills

Leadership

Organizational skills

People leadership

Education

High school diploma or equivalent

Job description

Citi Trends is seeking an Assistant Store Manager in Spartanburg, SC to support daily store operations, lead a team, and drive sales while maintaining exceptional customer experience. You will collaborate closely with the Store Manager on hiring, onboarding, and developing store associates, ensuring adherence to policies and operational standards.

The role emphasizes staffing, coaching, and performance feedback to sustain a high-performing team in a fast-paced retail environment.