Assistant Store Manager - Lead Customer Experience & Team

N23 Premium Brands Opco LLC; Sevierville (TN); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts plus eligibility

Professional development and careerAdv

Community impact through philanthropic

Job summary

KnitWell Group, the operator of Ann Taylor stores, seeks an Assistant Manager for Store 2212 at Tanger Outlets Sevierville, TN. You will support the customer experience and shape a strong store culture for associates.

You will lead on the sales floor, model brand behaviors, and mentor team members while driving omnichannel results and talent development. This role offers growth within our brands.

Qualifications

• 1+ year retail management experience (preferred).
• Hospitability mindset when connecting with customers and associates.
• Technology proficient and able to operate a point-of-sale system.
• Strong business acumen and ability to implement action plans to drive results.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.
• Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Skills

Retail management

Hospitality mindset

POS systems

Business acumen

Decision making

Job description

KnitWell Group, the operator of Ann Taylor stores, seeks an Assistant Manager for Store 2212 at Tanger Outlets Sevierville, TN. You will support the customer experience and shape a strong store culture for associates.

You will lead on the sales floor, model brand behaviors, and mentor team members while driving omnichannel results and talent development. This role offers growth within our brands.