Assistant Store Manager — Lead Customer Experience

Tecovas; Denver (CO); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Health insurance

Free boots

Job summary

Tecovas is seeking a Full-Time Assistant Store Manager in Denver to lead a customer-centric team and manage total store operations. You will focus on training, visual merchandising, and delivering premium service to first-time boot buyers and western enthusiasts.

Responsibilities include recruiting, coaching, and ensuring adherence to brand standards while driving sales and profitability. The role requires a strong leader with excellent communication and merchandising skills.

Qualifications

• 3+ years Retail Management experience.
• Exceptional leadership, selling, and customer service skills.
• Strong merchant skills and a history of delivering financial results.
• Proven record of hiring and developing great talent.
• Experienced in coaching, counseling & conflict resolution.
• Utmost character, honesty, and transparency.

Responsibilities

• Cultivate an environment of genuine customer connection and act as a brand ambassador.
• Support Store Manager in recruiting, hiring, and retaining top talent.
• Deliver world-class, in-person training and ensure completion of training paths.
• Maintain visual merchandising standards and support product launches.
• Uphold loss prevention procedures and drive store operations and performance.

Skills

Retail management

Leadership

Customer service

Merchant skills

Talent development

Coaching & conflict resolution

Integrity & transparency

Education

High school diploma

College degree preferred

Job description

Tecovas is seeking a Full-Time Assistant Store Manager in Denver to lead a customer-centric team and manage total store operations. You will focus on training, visual merchandising, and delivering premium service to first-time boot buyers and western enthusiasts.

Responsibilities include recruiting, coaching, and ensuring adherence to brand standards while driving sales and profitability. The role requires a strong leader with excellent communication and merchandising skills.