Assistant Store Manager: Lead, Coach & Grow Your Team

Ocean State Job Lot; Hickory (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Rapid promotion

Fun environment

Integrity and passion

Benefits + discount

Base pay + commission

Job summary

Journeys in Hickory, NC is seeking a Store Manager in Training to support hiring, training, and supervising store personnel to meet sales goals and safeguard company assets.

You'll assist in recruiting, coaching a high-performing team, and driving daily store operations. The role offers growth toward a Co-Manager level with development programs and a fun, fast-paced team culture at Journeys.

Qualifications

• Completion of training programs leading up to Co-Manager or equivalent training.
• Ability to work 45 hours per week.
• Ability to work night and weekend shifts.
• Must be at least 18 years of age.

Responsibilities

• Meet and exceed store and personal sales goals and standards of performance
• Participate in recruiting and hiring of high caliber employees with in-store needs
• Assist in training and developing a successful sales team
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
• Ensure that all company initiatives are properly implemented and to the standard of the company direction
• Recognize talented staff and develop them for growth within the company
• Supervise and manage all aspects of daily store operations in Store Manager and Manager In Training’s absence
• Supervise and manage all aspects of Loss Prevention practices in Store Manager and Manager In Training’s absence
• Effectively communicate all store needs to Store Manager and Manager In Training
• Resolve customer issues effectively
• Provide a fun, full service experience to all customers
• Understand the Journeys culture and demonstrate it to the team
• Excellent interpersonal and customer service skills
• Desire to succeed in fast-paced retail environment

Skills

Interpersonal skills

Customer service

Willingness to learn

Work ethic

Job description

Journeys in Hickory, NC is seeking a Store Manager in Training to support hiring, training, and supervising store personnel to meet sales goals and safeguard company assets.

You'll assist in recruiting, coaching a high-performing team, and driving daily store operations. The role offers growth toward a Co-Manager level with development programs and a fun, fast-paced team culture at Journeys.