Assistant Store Manager - Lead, Coach & Delight Clients

Sephora; Los Angeles (CA); On-site; USD 79,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401k with match

Employee discounts

Paid time off

Career development

Job summary

Sephora at 189 The Grove Drive, Los Angeles, CA 90036, seeks an Assistant Store Manager to lead daily store operations and coach a high-energy team. You will drive sales, elevate the client experience, and foster a diverse, inclusive culture aligned with Sephora values.

As a salaried (exempt) role, you will partner with the Store Manager to deliver exceptional service, recruit top talent, and develop staff through real-time coaching and feedback.

Qualifications

• Demonstrated leadership in a fast-paced retail setting.
• Ability to recruit, onboard, and develop staff.
• Strong focus on delivering exceptional client experiences.
• Skilled in coaching and giving actionable feedback.
• Excellent communication across teams and with customers.
• Commitment to store performance and people development.

Responsibilities

• Support Store Operations and Client Experience with the Store Manager to ensure smooth daily operations and drive sales in a fast-paced environment.
• Inspire and empower your team to exceed expectations and performance goals through coaching and development.
• Recruit, hire, and onboard new talent while building a diverse and inclusive team that embodies Sephora values.
• Champion continuous learning with real-time coaching and ongoing support for associates.
• Drive performance through timely appraisals and constructive feedback.
• Elevate client satisfaction by delivering outstanding service and personalized experiences, including loyalty programs.
• Uphold Sephora standards and maintain an immaculate store environment, ensuring policy compliance.

Skills

Store leadership

Team development

Client experience

Coaching

Communication

Job description

Sephora at 189 The Grove Drive, Los Angeles, CA 90036, seeks an Assistant Store Manager to lead daily store operations and coach a high-energy team. You will drive sales, elevate the client experience, and foster a diverse, inclusive culture aligned with Sephora values.

As a salaried (exempt) role, you will partner with the Store Manager to deliver exceptional service, recruit top talent, and develop staff through real-time coaching and feedback.