Assistant Store Manager (LaPlace, LA)

Goodwill Industries of Southeastern Louisiana; LaPlace (LA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a community-driven organization as an Assistant Store Manager, where your leadership will foster a positive shopping experience while transforming lives through work. In this pivotal role, you will supervise a dedicated team, drive daily operations, and ensure that our store meets its revenue goals. Your efforts will not only enhance the shopping experience but also support programs that uplift individuals and families in the community. If you possess a retail business owner mentality and thrive in a fast-paced environment, this opportunity is perfect for you to make a meaningful impact.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

403B Retirement Plan with employer match

Life Insurance

Pet Insurance

Monthly Bonus based on revenue goals

Qualifications

• 2+ years of experience in retail management preferred.
• Strong ability to lead and motivate a retail team.

Responsibilities

• Supervise store team to drive revenue through processing donated goods.
• Ensure compliance with safety policies and maintain a clean store.

Skills

Retail Management

Customer Service

Team Leadership

Budget Management

Communication Skills

Problem Solving

Education

High School Diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Assistant Manager

LaPlace, LA

Full Time

Retail Operations

Manager/Supervisor

Goodwill is more than just a retail store; we are a community-driven organization dedicated to transforming lives through the power of work. By joining our team as an Assistant Store Manager, you will play a crucial leadership role in making a positive impact on individuals and communities; your leadership will help create a positive and inclusive shopping experience for our customers while supporting our programs that enhance the dignity and quality of life for individuals and families. If you have a retail business owner mentality, this position is for you.

What we offer:

• Competitive Salary
• Medical, Dental, Vision, 403B Retirement Plan *employer match*, Life Insurance, Pet Insurance
• Monthly Bonus based on achieving revenue goals

Responsibilities:

The Assistant Store Manager is responsible for supervising the store team to generate revenue through the daily processing of donated goods. The Assistant Store Manager drives the daily workflow of receiving, sorting, pricing, merchandising, and selling high volumes of donated clothing, furniture, and household goods. The Assistant Store Manager supports the Store Manager in operating a high-volume retail operation to support the mission of Goodwill Industries of Southeastern Louisiana.

1. Leads, supervises, and motivates store employees to reach production guidelines (minimum 125 garments per hour with a minimum quality standard of 80%). Ensures a constant rotation and flow of merchandise to the sales floor daily.
2. Supports staffing the retail store by coaching, training, developing, and leading the store team.
3. Ensures compliance with all safe practices and safety policies and procedures.
4. Creates and maintains a positive public image of Goodwill through a clean store environment, full of fresh product daily, with a focus on excellent customer service.
5. Leads and assists in the receiving, pricing, and displaying of store merchandise.
6. Opens and closes the store. Balances cash registers and conducts end-of-day procedures.
7. Maintains a clean and hazard-free store through daily monitoring and cleaning of all areas.
8. Performs all duties of all store personnel including cash register, donation receiving, sorting, hanging, pricing of merchandise, cleaning of store, etc.
9. Communicates daily needs with transportation department and district manager.
10. Assists in scheduling employees with focus on adequate coverage of store operation to ensure all donations are processed from the donation door to the sales floor on the day they are received.
11. Conducts daily store walkthroughs, daily store team huddles, and regular store meetings.
12. Knows production, revenue, and expense budgets, and works to achieve/exceed budgeted goals.

Skills and Abilities:

1. Must be able to achieve budgeted goals and implement a contingency plan if goals are not met.
2. Must be able to interact cordially and productively with a variety of people.
3. Must be able to market Goodwill and explain the mission to the public.
4. Must establish and maintain effective working relationships with store personnel while motivating them to their best performance.
5. Must be able to read, write, and communicate clearly in English.
6. Must be able to work a flexible schedule on short notice, including nights and weekends, and occasionally, long hours.
7. Must have access to transportation. Must be able to pass MVR check and provide proof of a valid driver’s license, liability insurance, vehicle registration, and a current vehicle inspection sticker.
8. Must be able to use repetitive hand movement when sorting, hanging, and pricing.
9. Must be able to engage in prolonged standing, walking, and bending.
10. Must be able to function in a fast-paced work environment with occasional periods of high stress.
11. Must have knowledge of clothing brands and household item values.

Requirements:

1. High School diploma or equivalent.
2. Minimum of two years’ experience in retail management preferred.
3. Prefer a background in leading teams in retail sales, production, manufacturing, or assembly.
4. Must maintain minimum liability automobile insurance as required by the State of Louisiana.
5. Possess a valid driver’s license, maintain current registration, and state inspection.
6. Must be proficient in computer skills including Outlook, Word, Excel, and other programs.