Assistant Store Manager/Key Carrier

Variety Wholesalers; Thomasville (GA); On-site; USD 30,000 - 42,000; Full time

Job summary

Roses Discount Stor in Thomasville, GA is seeking a retail professional to drive sales and provide an exceptional customer experience. You will lead daily priorities, ensure managers are visible on the sales floor, and maintain communication between management and staff.

The role focuses on supporting store operations, maintaining stock and backroom processes, and assisting management with daily tasks to improve customer satisfaction and store profitability.

Qualifications

• High School diploma or GED.
• 1-2 years of retail customer service experience.
• Fundamental reading and math skills.
• Ability to effectively communicate in English.

Responsibilities

• Provide positive customer service to maximize satisfaction and sales.
• Adhere to the scheduled work hours for workload predictability.
• Follow company policies to maximize service, sales, and store profitability.
• Unload trucks, process freight, stock counters, and support sales floor as needed.
• Review daily staffing and assist with allocation.
• Evaluate recovery needs and perform recovery blitzes at set intervals.
• Monitor fitting room and selling floor for cleanliness and order.

Skills

Reading

Math

English communication

Education

High School diploma or GED

Job description

Roses 315
2830 EAST PINETREE BLVD
THOMASVILLE, GA 31792, USA

Description

Position Purpose

Designed to drive comp sales through consistent leadership of daily priorities in order to create a great customer and associate experience. Ensure: leaders are visible on the sales floor at all times. Effective two-way communication takes place between management and associates. Tasks are completed in a timely manner. Associates are happy and more productive, resulting in a great in-store experience for Associates and Customers.

Job Scope

This position coordinates the work of Customer Service Associates.

This position has no direct budgetary accountability.

Essential Functions

• 1) Provide positive customer service by treating customers in a courteous and knowledgeable manner in order to maximize customer satisfaction and sales.
• 2) Adhere to assigned work schedule in order to provide predictability in workload scheduling.
• 3) Follow all Company policies and procedures in order to maximize customer service, sales, and store profitability.
• 4) In applicable instances, unloads trucks, processes freight, stocks counters, and any other function needed to maintain salesfloor.
• 5) Review daily staffing
• 7) Evaluate recovery needs
• 8) Conduct recovery blitzes at 2, 4, 6 and 8
• 9) Monitor fitting room, selling floor and sizing recovery
• 10) Communicate cleanliness expectations and inspect for completion prior to sign off
• 11) Conduct effective hand off to incoming MOD or provide communication for opening MOD
• 12) Provide support to store management as requested.

Qualifications and Skills Required

• High School diploma or GED
• 1-2 years of related experience in retail customer service
• Fundamental reading and math skills
• Ability to effectively communicate in English

Working Conditions

Retail store environment where extended periods of standing are required

Retail store stockroom environment subject to fluctuations in temperature

Occasional lifting and maneuvering of merchandise and displays

Frequent lifting and maneuvering of merchandise and displays

Exposure to dust and extreme temperatures while unloading trailers

Scheduled work hours may vary, to include evenings and weekends

Occasional use of ladders required

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.