Assistant Store Manager - Johnny Was - Wheatley Plaza, NY

Johnny Was, LLC; Greenvale (NY); On-site; USD 36,000 - 40,000; Full time

Job summary

Oxford Industries, the parent company of Johnny Was, is seeking an Assistant Store Manager in the United States to elevate the customer experience and lead a high-performing sales team. You will support the Store Manager, coach staff, and ensure exceptional service at every touchpoint.

This role requires at least 2 years in luxury retail sales management, strong business acumen, and the ability to analyze selling reports. You will work retail hours, including weekends, and lift up to 50 lbs.

Qualifications

• Minimum of 2+ years of sales management experience in luxury retail or related field.
• Bachelor’s degree in a similar field is preferred but not required.
• Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business.
• Excellent communication skills and the ability to lead a diverse team.
• Strong understanding of luxury fashion, trends, and visual merchandising.
• Ability to work retail hours including days, nights, weekends, and special events.
• Bending/stooping/kneeling required.
• Able to lift up to 50 lbs.

Responsibilities

• Assist Store Manager in staffing the store and developing a high-performing, best-in-class team.
• Lead the sales team by example through sales efforts and customer service on the sales floor to increase profitability.
• Coach, develop, and motivate the sales team to meet performance goals and uphold brand standards.

Skills

Sales management

Luxury retail

Communication

Team leadership

Merchandising

Education

Bachelor’s degree or equivalent

Job description

Johnny Was, LLC At Johnny Was, our mission is to inspire free-spirited optimism through beauty, authenticity, comfort and artistic expression. California Dreaming – the ultimate destination for those who love California and the relaxed modern bohemian lifestyle it embodies.

Position Overview

The Assistant Store Manager will serve as both a brand ambassador and a dynamic business leader, dedicated to delivering elevated experiences for both clients and the internal team. This individual will play a critical role in supporting the Store Manager to build and develop a high-performing sales team, ensuring the store is equipped to provide exceptional service at every touchpoint. The Assistant Store Manager will drive the success of the business by coaching and leading a diverse team of sales professionals, fostering a culture of accountability, collaboration, and client-centric excellence. In partnership with the Store Manager, they will leverage key business insights to inform strategy and performance.

Business Attributes

Ability to meet and exceed store sales plan Assist Store Manager in staffing the store and developing a high-performing, best-in-class team Demonstrates strong business acumen, utilizing all tools/support available within the framework of the business, partnering with the Store Manager to drive topline results Act as a brand ambassador in the local market/mall to drive brand loyalty and business Understands and uses all retail systems and reporting tools Maintain, support, and enforce company operations, standards, and practices, ensuring compliance and clear communication of all pertinent information to the team. Develops a culture of trust, integrity, and excellence by modeling professionalism and setting clear performance expectations

Leadership & Development Attributes

Coach, develop, and motivate the sales team to meet performance goals through ongoing feedback and support, escalating performance concerns to the Store Manager. Lead the sales team by example through sales efforts and customer service on the salesfloor to increase profitability. Commitment for delivering results; actively aware of personal and store metrics and achieves goals Model and enforce dress code compliance Ensure that customer and employee experience are prioritized over workload or tasking Demonstrate confidence when leading the team and managing the store. Takes initiative; has a high level of ownership and accountability for results, both personally and as a team Contribute to long-term growth by recruiting high level candidates and maintaining and developing a store team of associates able to meet service and sales goals

Client Experience

Cultivate an inviting atmosphere that makes every client feel genuinely welcomed, engaged, and deeply valued Develop a client engagement mindset with the purpose of building long lasting relationships Leverage data, tools, and key metrics to drive business results while increasing client retention and cultivating long-term loyalty Provide a personalized and positive in-store experience by delivering excellent service, taking a solution-oriented approach to client inquiries, and efficiently handling all transactions and returns Demonstrates leadership by playing an active role on the salesfloor

Requirements

Minimum of 2+ years of sales management experience in luxury retail or related field Bachelor’s degree in a similar field is preferred but not required Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business Excellent communication skills and the ability to lead a diverse team Strong understanding of luxury fashion, trends, and visual merchandising Ability to work retail hours including days, nights, weekends, and special events Bending/stooping/kneeling required Able to lift up to 50 lbs.

Pay Range - $26-$29 hourly

This Company is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here.

This Company is an equal opportunity employer and does not discriminate against qualified applicants based on based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, or any other characteristic protected by law. If you need an accommodation to complete an online application, please contact the location you are applying to or contact us at [e-mail] or 1-888-725-1899.

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Johnny Was is a high-growth apparel brand, which designs, markets, and sells boho-chic, vintage-inspired women's apparel and accessories in the U.S. and internationally through ecommerce, retail, and wholesale channels. For over 30 years, the Johnny Was brand has been known for uniquely beautiful and high-quality garments distinguished by colorful patterns, intricate embroidery, and great design. We strive to deliver the highest quality products and experiences supporting an aspirational California lifestyle, that is both sophisticated and timeless, on a global scale.

Johnny Was is a wholly-owned subsidiary of Oxford Industries (NYSE: OXM). Oxford Industries (NYSE:OXM) is an international apparel company headquartered in Atlanta featuring a diverse portfolio of owned lifestyle brands, consisting of Tommy Bahama©, Lilly Pulitzer©, Southern Tide©, The Beaufort Bonnet Company©, Duck Head©, Jack Rogers©, and Johnny Was©.