Assistant Store Manager in Training

tsainternal; Rockford (IL); On-site; USD 50,145,000 - 60,174,000; Full time

Benefits offered by this job

Medical, dental, vision and hearing

Employer-paid life and AD&D

LTD coverage

Voluntary life, STD & LTD

Paid vacation, sick time and holidays

Flexible spending accounts

403(b) retirement plan

Employer-funded pension plan

Employee discount

Employee assistance program

Job summary

The Salvation Army is seeking an Assistant Store Manager in Rockford, IL. This role supports the Store Manager in daily operations, supervises staff, and drives sales and store maintenance to ensure efficiency and a welcoming shopping environment.

In this full-time position, you will oversee banking processes, records, and customer relations while coordinating training and coaching from store leadership to foster a service-oriented team culture.

Qualifications

• High School Diploma or equivalent is required.
• 2 years retail experience is required.
• Valid Driver's License.
• Strong English communication skills.
• Basic computer proficiency including POS systems.
• Ability to pass pre-employment background check.

Responsibilities

• Support staff training and supervision.
• Assist with production and sales goals.
• Oversee store maintenance, safety, and cleanliness.
• Support banking and record-keeping procedures.
• Assist Store Manager with budgeting and cost control.
• Communicate with customers to develop loyalty and satisfaction.

Skills

Staff supervision

Retail experience

Customer service

POS systems

English communication

Education

High School Diploma

Tools

POS systems

Job description

Assistant Store Manager

Location: Rockford, Loves park, IL
Pay:$17.50-21 per hour
Job Type:Full-time
Schedule:40 hours per week, including evenings, weekends, and holidays as scheduled

Benefits:

• Medical, prescription drug, dental, vision, and hearing coverage

• Employer-paid basic life and AD&D insurance

• Employer-paid basic long-term disability coverage

• Optional voluntary life, short-term disability, and enhanced long-term disability coverage

• Paid vacation, sick time, and holidays

• Flexible spending accounts

• 403(b) retirement savings plan

• Employer-funded pension plan for eligible employees

About the Role

Join our team in "Doing theMost Good" as an Assistant Store Manager. In this support leadership role, you'll assist the Store Manager in all day-to-day operations, including staff supervision, production, sales, store maintenance, customer development, banking, and record keeping procedures. This full-time position offers a comprehensive benefits package and the opportunity to make a meaningful impact in your community.

Essential Responsibilities

Leadership & Operations

• Support staff training and supervision asassigned

• Implement strategies to meet production and salesgoals

• Assist manager with store maintenance and appearance, ensuring safety, security, cleanliness, andutility

• Ensure compliance with OSHA and Salvation Army safety/securitypolicies

• Work with store manager to keep income and expenses within budgetedparameters

• Protect resources through product control procedures to preventshrinkage

Customer & Community Relations

• Implement customer development and retentionplans

• Create an enjoyable shoppingexperience

• Work proactively to improve The Salvation Army's image among staff andcommunity

• Support The Salvation Army's missionstatement

Administrative

• Support banking and record-keeping procedures

• Document and provide information for personnel reviews and correctiveactions

• Communicate with Store Manager regarding all aspects of storeoperations

• Handle all other duties asassigned

Training Provided

• Paid training on register and store procedures

• Ongoing coaching and support from store leadership

• Opportunity to build retail and customer serviceskills

Why Join Us

• Mission-driven work that supports programs in yourcommunity

• On-the-job training

• Team-oriented environment

• Employee Discount, Employee Assistance Program, and more!

Qualifications-

Required

• High School Diploma or equivalent

• 2 years retail experience (thrift experience a plus)

• Valid Driver's License

• Strong English communication skills

• Basic computer proficiency including POSsystems

• Ability to pass pre-employment backgroundcheck

Physical Requirements

• Regular standing, walking, and manual dexterity

• Ability to lift/move up to 50 poundsregularly

• Occasional lifting up to 100 pounds

• Capability to climb, balance, stoop, kneel, or crouch asneeded

• Clear vision (close and distance) with ability to adjustfocus

Schedule Requirements

• Flexibility to work early shifts, late shifts, and mostweekends

• Available for occasional travel to various locations for work or training

Working Environment

• Store environment with quiet to moderate noise level

• May experience temperature fluctuations based onweather

• Some exposure to dust

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.