Assistant Store Manager III (Cave Spring)

Goodwill Industries of the Valleys; Virginia, Roanoke (MN, VA); On-site; USD 35,000 - 50,000; Full time

Job summary

Goodwill Industries of the Valleys seeks a proactive manager committed to empowering individuals and strengthening communities. In this role, you will oversee staff scheduling, manage the production area, and ensure compliance with policies while fostering a supportive environment. A high school diploma or GED, along with relevant management experience, is required to join our impactful team.

Qualifications

• 1+ year of related management experience required.
• Valid driver’s license and proof of insurance are needed.
• CPR and forklift certifications or ability to obtain them.

Responsibilities

• Resolve customer complaints and assist the store manager with scheduling.
• Manage production area and ensure compliance with safety policies.
• Assist in training employees and ensure timely incident report submissions.

Skills

Proficiency in Microsoft Office

Time management

Customer service

Education

High school diploma or GED

Tools

Payroll system

Time and attendance systems

Job description

Founded over ninety years ago, Goodwill Industries of the Valleys is committed to eliminating poverty through empowering individuals, strengthening families, and inspiring communities. Our team members are central to this mission, driving innovation and shaping our organizational culture. We value a team-centered environment that promotes development, efficient processes, and support for success. Join us and be part of our impactful team!

Responsibilities:

• Resolve customer complaints or inquiries and notify the store manager as needed.
• Use payroll system to record time and attendance, and manage schedule exceptions promptly.
• Assist the store manager with staff scheduling to ensure adequate coverage for daily goals.
• Manage all aspects of the production area, including receiving and processing donated merchandise.
• Meet daily productivity goals across commodities and report deficiencies to the store manager.
• Submit nightly service requests to notify logistics of product needs.
• Ensure employee compliance with safety, policies, procedures, security, sales, productivity, and record-keeping practices.
• Assist in interviewing and training employees.
• Stay updated on recall notices via store email, post on the recall board, and file notices properly.
• Ensure timely and accurate submission of incident/accident reports.

Qualifications:

• High school diploma or GED with at least 1 year of related management experience; proficiency in Microsoft Office, web-based programs, and time and attendance systems required.
• Valid driver’s license and proof of insurance.
• CPR certification or ability to obtain certification through GIV training.
• Forklift certification or ability to obtain certification through GIV training.
• Ability to lift up to 50 pounds with or without assistance or accommodations.

Empowering Individuals * Strengthening Families * Inspiring Communities