Assistant Store Manager: Grow Teams, Elevate Guest Experience

Joe & the Juice / United States; New York (NY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

401(k) program

Paid sick leave and holidays

Leadership training and development

Competitive compensation: $22.25/hour

Job summary

Joe & the Juice is seeking an Assistant Store Manager in New York to assist the Store Manager in daily operations, uphold brand standards, ensure top guest experiences, and lead a high-energy team. You will oversee compliance, stock, and performance while promoting a welcoming, growth-minded culture.

You will contribute to sales growth, mentor staff, and maintain a safe, clean environment, with the opportunity to move across roles and cities as the network expands.

Qualifications

• At least 1 year of experience in a leadership position with responsibility for team supervision, daily operations, and opening/closing procedures.
• Strong interpersonal and communication skills, with the ability to build trust, resolve conflicts, and foster a collaborative team culture.
• Demonstrates a strong ambition to grow into a people-focused leader and build a long-term career in management.

Responsibilities

• Support the Store Manager in leading team members in alignment with the company Manifest and operational principles
• Provide guidance and support to team members to ensure a positive and high-performing store culture
• Demonstrate leadership integrity by aligning actions, decisions, and behaviors with company principles
• Support the Store Manager in developing and motivating team members through ongoing coaching and in-store training
• Support initiatives that maintain and improve the store’s employee engagement levels
• Encourage open communication and contribute to a collaborative team environment
• Champion a guest-first mindset in all store activities
• Build and maintain strong guest relationships within the local community in alignment with brand behavior principles
• Contribute to increasing overall guest satisfaction and loyalty
• Help maintain a safe, secure, and healthy work environment
• Enforce hygiene, cleaning, health, and safety standards in accordance with company guidelines
• Ensure brand standards and local regulatory requirements are consistently upheld
• Assist in stock handling processes, including inventory counts and ordering
• Support inventory optimization to ensure cost of goods sold (COGS) remains within defined monthly targets
• Support initiatives to drive sales growth and optimize store profitability
• Assist in achieving company-defined financial and non-financial KPIs
• Monitor performance metrics and elevate opportunities or risks to the Store Manager as needed

Skills

Leadership

People skills

Growth mindset

Job description

Joe & the Juice is seeking an Assistant Store Manager in New York to assist the Store Manager in daily operations, uphold brand standards, ensure top guest experiences, and lead a high-energy team. You will oversee compliance, stock, and performance while promoting a welcoming, growth-minded culture.

You will contribute to sales growth, mentor staff, and maintain a safe, clean environment, with the opportunity to move across roles and cities as the network expands.