Assistant Store Manager - Greenway Center, Greenbelt, MD

DTLR, Inc.; Camden (NJ); On-site; USD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking an enthusiastic Assistant Store Manager to support daily operations and enhance customer experiences. This role involves training and developing staff, managing expenses, and ensuring compliance with company standards. Ideal candidates will possess strong leadership and analytical skills, with a proven track record in retail management. Join a dynamic team where your contributions will directly impact store success and customer satisfaction. This opportunity offers competitive pay and benefits, making it a great step in your retail career.

Benefits

401K plan

Medical insurance

Dental insurance

Vision insurance

Paid time off

Qualifications

• Minimum of one year in retail management required.
• Solid knowledge of business and effective communication skills.

Responsibilities

• Assist Store Manager in daily operations and staff management.
• Ensure compliance with company policies and customer service standards.

Skills

Retail Management

Customer Service

Leadership

Analytical Skills

Microsoft Office

Education

1 year in retail management

Tools

Microsoft Office

Job description

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Come work for us!

Come work for us! We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store.

Our employees are key to our success.

Position Summary

The primary purpose of the Assistant Store Manager is to assist the Store Manager in upholding the daily store operations of a retail store, ensuring maximum sales and profitability through merchandising execution, managing expenses and inventory, training and development of the store team, human resources management, and outstanding customer service.

Essential Duties and Responsibilities

• Responsible for overall quality and performance of the retail store staff.
• Ensures compliance with all company policies and procedures.
• Models effective leadership to gain commitment to store goals and training standards.
• Assist with the recruitment, selection, training, and development of store personnel.
• Assist, and provide feedback to Store Manager on annual performance evaluations for all store employees.
• Assist with expense management and develop strategies that position stores to perform in accordance with the budget.
• Assist Store Manager with monitoring and identifying issues relevant to loss or inconsistencies in the store to ensure store achieves successful goals of shrink that are at or below company plan.
• Monitor and control all aspects of operational compliance, safety, and business standards.
• Support the training of all employees in suggested selling and merchandising techniques.
• Ensure company customer service standards are upheld to provide each customer with outstanding service in a friendly environment.
• Assist in the completion of accurate and regular merchandise inventory counts.
• Perform other duties as assigned.
• A standard work week not to exceed 40 hours.
• Flexible schedule required, including days, nights, weekends, and holidays.

Qualifications

To perform this job successfully, the employee must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required:

Education and/or Experience

• Minimum of one (1) year in retail management.

Skills and Knowledge Requirements

• Solid knowledge of business and excellent command of English for effective communication.
• High interpersonal skills to handle sensitive and confidential situations with poise, tact, and diplomacy.
• Ability to think strategically, plan, and organize effectively.
• Maintain professionalism in all situations.
• Proficient analytical skills for data gathering, reporting, problem-solving, and prioritization.
• Results-driven with critical and creative thinking skills, project management, time management, and organizational skills.
• Discretion, confidentiality, and independent judgment with compassion and diplomacy.
• Ability to plan, organize, multitask, and respond proactively to changing demands.
• Ability to execute directives with precision and consistency.
• Working knowledge of Microsoft Office products.
• Willing to work across multiple stores within the district.

Physical Requirements

• Ability to stand for extended periods; lift, carry, push/pull up to 50 lbs.
• Work extended hours during critical phases in a fast-paced, dynamic environment.
• Reliable transportation and willingness to travel via car, plane, or train.

Compensation

Assistant Manager pay range: $18.00 - $20.00 per hour. Bonus opportunities available. Eligibility for the company 401K plan, full-time roles include medical, dental, vision, and paid time off.

General Information

The above statements describe the general nature and level of work but are not exhaustive of all duties, responsibilities, and skills required.

DTLR, Inc. provides equal employment opportunities and prohibits discrimination and harassment of any kind.