ASSISTANT STORE MANAGER - Great Mall Milpitas

Movado Group, Inc.; Milpitas (CA); On-site; Full time

Job summary

An established industry player is looking for a dynamic Assistant Store Manager to join their team at a prominent retail location. This role offers the opportunity to drive sales and enhance customer experiences while working in a vibrant environment. The ideal candidate will possess exceptional sales and management skills, with a preference for those experienced in luxury or specialty retail. You will play a vital role in supporting the Store Manager, ensuring operational excellence, and fostering a motivated team. Join this forward-thinking company and take your career to the next level in a rewarding and engaging atmosphere.

Benefits

Employee Discount

Competitive Compensation

Time Off

Commission on Sales

Qualifications

• 3+ years of retail management experience, preferably in luxury retail.
• Strong selling and customer service skills are essential.

Responsibilities

• Assist Store Manager in operations, sales, and staff training.
• Provide exceptional customer service and maintain store standards.
• Recruit, hire, and coach store employees for peak performance.

Skills

Sales Skills

Management Skills

Customer Service Skills

Interpersonal Skills

Organizational Skills

Detail-oriented

Education

High School Diploma

Retail Management Experience

Tools

MS Office (Word/Excel)

Job description

ASSISTANT STORE MANAGER - Great Mall Milpitas

Location: Milpitas, California, 95035

Country: United States

Region: Northern California

Reference Number: JR00001891

Position type: Permanent

Category: Retail

Job Function: Store - Management

Salary: $23.00 Per Hour

At Movado Group, we are committed to building the strongest brands in the industry and we are passionate about what we do. Our people are fueled by a creative spirit and a drive for excellence that are reflected in every aspect of our business. We offer the watch industry a compelling strategic vision and track record of sustained growth and we offer our employees unparalleled opportunities for career advancement. We invite you to come share in our success. Our people are the cornerstone of our business - we invite you to grow your career with us.

We are seeking a candidate with exceptional sales and management skills preferably in the watch, fine jewelry and/or specialty retail industry to join our team at Great Mall, Milpitas, CA as our Assistant Store Manager. The Assistant Store Manager is responsible for effectively assisting the Store Manager in all aspects of operations, driving sales, customer service, management and training of the staff, etc. The Assistant Store Manager acts as the Store Manager in the absence of the Store Manager.

Roles and Responsibilities:

• Achieve or exceed personal sales goals as established by the Store Manager and develop a complete knowledge of the merchandise.
• Open and close store.
• Achieve financial objectives for the store.
• Coach and train store personnel to help them achieve their personal sales goals.
• Recruit, hire, train, and coach store employees to ensure peak performance of the store as well as employees.
• Ensure that the capture of CRM data, management of inventory, management of revenue, merchandising and loss prevention programs are implemented in accordance with company policy.
• Provide exceptional customer service and ensure that all employees within the store also provide exceptional customer service.
• Maintain the stability, security and reputation of the store by complying with corporate, legal and security requirements.
• Maintain a neat, clean, and professional working environment.
• Monitor and maintain merchandise to ensure cleanliness of the product, accurate ticketing and proper display.
• Service watches which includes sizing and battery changes as needed.

Job Requirements:

• The ideal candidate has strong selling skills and at least 3 years of retail management experience.
• Experience in watch, jewelry, fashion, accessories, cosmetics, specialty and/or luxury retail strongly preferred.
• Exceptional interpersonal, communication and customer service skills.
• Must be organized and detail-oriented.
• Must have intermediate computer skills, including MS Office (Word/ Excel).
• Must have open availability and flexibility to work according to needs of the business and to ensure store objectives are met (Flexible schedule including weekends and evenings).

Our employees enjoy a competitive compensation, employee discount, time off and benefit package, including an hourly rate starting at $23.00 and commission on all sales.

Due to the volume of interest and resumes received, we may not reply to all submissions. The application process is defined by Movado Group, requires submission of an application through our career website, and may involve an interview, job-related testing, or other steps.

Commitment to Diversity, Equity and Inclusion:

Movado Group is an equal opportunity employer and supports workforce diversity. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.