Assistant Store Manager - Full Time - UNCC

Goodwill Industries of the Southern Piedmont; Charlotte (NC); On-site; Full time

Job summary

Goodwill Industries of the Southern Piedmont is seeking an Assistant Store Manager for their Charlotte location. This leadership role involves overseeing daily operations, managing a dedicated team, and ensuring excellent service for customers and donors. A strong candidate will have retail management experience and a passion for community service.

Benefits

Annual merit increases & production bonuses

Free career development classes

Full-time benefits including medical, dental, vision

Paid time off

Tuition reimbursement

Generous employee discounts

Qualifications

• At least 2 years of retail management experience or equivalent.
• Ability to manage and oversee store operations.
• Must be capable of lifting up to 50 pounds occasionally.

Responsibilities

• Lead store activities to ensure strong sales performance.
• Support recruitment and training of new team members.
• Provide excellent customer and donor service.

Skills

Organizational Skills

Customer Focused

Hands-On Approach

Education

High school diploma or GED

Job description

Assistant Store Manager - Full Time - UNCC

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Assistant Store Manager - Full Time - UNCC

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About Us

At Goodwill, we believe in the power of work to change lives. Our retail stores and donation centers support our mission by generating revenue to fund job training, employment placement services, and other community programs.

Description

About Us

At Goodwill, we believe in the power of work to change lives. Our retail stores and donation centers support our mission by generating revenue to fund job training, employment placement services, and other community programs.

We Offer

• Starting pay of $20.05/hour
• Annual merit increases & production bonuses
• Free career development and skill-building classes
• Generous employee discounts
• Full-time benefits including medical, dental, vision, paid time off, and tuition reimbursement
  
  

Join a team where your work creates meaningful change.

________________________________________

What You’ll Do

As an Assistant Store Manager, you'll help lead the daily operations of a Goodwill retail store and donation center. You’ll support the Store Manager in creating a positive, productive environment for both customers and employees. Your key responsibilities include:

• Lead store activities to ensure strong sales and production performance
• Support recruitment, interviewing, hiring, and onboarding of new team members
• Train and develop staff in alignment with company standards
• Review and verify daily sales reports, deposits, and financial procedures
• Coordinate product flow and shipments to ensure inventory meets sales goals
• Open and close the store, manage deposits, and secure the building
• Provide excellent customer and donor service, including resolving complaints
• Supervise the processing of donated goods to ensure quality and sales readiness
• Organize and rotate merchandise by category and color
• Encourage team motivation through communication and performance feedback
• Report maintenance needs and safety concerns to store leadership
• Act as Store Manager in their absence
  
  

________________________________________

Requirements

What We’re Looking For

A natural leader with strong organizational skills and a passion for retail operations and team development. You’re customer-focused, hands-on, and thrive in a fast-paced environment.

Requirements Include

• High school diploma or GED
• At least 2 years of retail management experience (or equivalent education/experience)
• This job keeps you engaged and active! Most of the time, you'll be talking, listening, standing, or walking. You'll frequently use your hands, reach, push, and pull. Occasionally, you may sit, kneel, stoop, throw, or twist. Regularly lifting up to 10 pounds, with occasional lifts up to 50 pounds, is required. Strong close, color, and depth vision are essential. Some local travel is involved.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Non-profit Organizations

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