Assistant Store Manager - (Full Time) - Montecito

Jenni Kayne; Montecito (CA); On-site; USD 39,000 - 41,000; Full time

Job summary

Jenni Kayne in Montecito is seeking an Assistant Store Manager to partner with the Store Manager, drive performance, lead the team, and deliver an elevated client experience. You will coach staff, ensure operational excellence, visual merchandising, and omnichannel execution, while building loyalty and managing daily store operations.

This role requires a minimum of 2+ years retail leadership, flexibility for weekends, and strong communication.

Qualifications

• 2+ years of retail experience, preferably in a leadership or key holder role.
• Strong understanding of retail operations, sales, and customer experience.
• Proven ability to coach and support team development.
• Excellent communication and interpersonal skills.
• Highly organized with strong attention to detail and a proactive mindset.
• Ability to work a flexible schedule including weekends, holidays and peak periods.
• Experience with POS and inventory management systems; Microsoft Word and Excel preferred.

Responsibilities

• Support and drive store performance, consistently meeting and exceeding sales goals and KPI targets.
• Lead by example on the floor delivering a welcoming, elevated, and personalized client experience while modeling strong selling, wardrobing, and client engagement.
• Support the overall health of the store by driving organic traffic, conversion.
• Build and maintain a strong client base through consistent outreach and follow-up.
• In the absence of the Store Manager, serve as Manager on Duty, ensuring the store runs optimally and the team is fully supported throughout the day.
• Ensure customer engagement across all relevant platforms; Enrollment in Jenni Kayne Rewards, Social Media Channels, etc.
• Support hiring, onboarding, and training of new team members in partnership with the Store Manager and Director of Training and Development to foster team consistency and readiness.
• Provide ongoing coaching, feedback, and performance support.
• Help foster a positive, collaborative, and inclusive team environment.
• Lead by example in upholding company values, policies, and expectations.
• Step in as Manager on Duty (MOD) when Store Manager is not present.
• Assist in overseeing daily store operations, including opening and closing procedures, ensuring accuracy, consistency, and compliance across all operational standards.
• Maintain operational excellence across POS transactions, cash handling, loss prevention, and adherence to company policies.
• Support inventory management through accurate stock control, efficient stockroom organization and coordination with Stock Associates to ensure timely processing of deliveries and seamless product flow.
• Assist with scheduling, payroll tracking, and time-off coordination in line with business needs, ensuring optimal staffing and operational efficiency.
• Partner with Store Manager and Visuals Lead to maintain store presentation and merchandising standards.
• Support execution of floor sets, window displays and seasonal updates.
• Ensure the store environment reflects the Jenni Kayne brand at all times.
• Assist with in-store events and visual execution to drive traffic and sales.
• Communicate daily business insights, sales performance and team feedback to Store Manager.
• Assist with implementing company initiatives and directives to drive results.
• Support local community outreach and store events to build brand awareness.
• Maintain clear, professional communication with cross-functional partners.

Skills

Leadership experience

Customer service

Communication

Organizational skills

Tools

POS systems

Inventory management software

Microsoft Word

Excel

Job description

Assistant Store Manager - (Full Time) - Montecito

Montecito, CA

Jenni Kayne is a California-based lifestyle brand that aims to empower an elevated approach to everyday living. Whether it’s our edited style ethos or coveted interiors sensibility, we work hard to create a world that’s inviting and intentional. From our stores across the country to our operations and corporate teams, we believe in the power of a workplace that’s built on diversity and inclusion—where the varied voices and viewpoints of our community pave the way.

Role & Responsibilities

As the Assistant Store Manager, you partner closely with the Store Manager to drive business performance, lead and develop the team, and deliver an elevated client experience. You play a key role in the day-to-day leadership of the store, supporting sales growth, operational excellence, and luxury brand standards. Through coaching, motivation, and leading by example, you foster a high-performing, client-focused culture aligned to the brand. You support talent development through ongoing feedback, training, and succession planning, while driving client engagement, clilenteling initiatives and long-term relationship building to strengthen brand loyalty. In partnership with the Store Manager, you analyze key performance indicators, identify growth opportunities, and ensure a seamless omnichannel experience with strong execution across visual merchandising, operations, and service excellence.

• Support and drive store performance, consistently meeting and exceeding sales goals and KPI targets
• Lead by example on the floor delivering a welcoming, elevated, and personalized client experience while modeling strong selling, wardrobing, and client engagement
• Support the overall health of the store by driving organic traffic, conversion
• Build and maintain a strong client base through consistent outreach and follow-up
• In the absence of the Store Manager, serve as Manager on Duty, ensuring the store runs optimally and the team is fully supported throughout the day
• Ensure customer engagement across all relevant platforms; i.e. Enrollment in Jenni Kayne Rewards, Social Media Channels, etc.
• Support hiring, onboarding, and training of new team members in partnership with the Store Manager and Director of Training and Development to foster team consistency and readiness
• Provide ongoing coaching, feedback, and performance support
• Help foster a positive, collaborative, and inclusive team environment
• Lead by example in upholding company values, policies, and expectations
• Step in as Manager on Duty (MOD) when Store Manager is not present

Operations & Inventory Management

• Assist in overseeing daily store operations, including opening and closing procedures, ensuring accuracy, consistency, and compliance across all operational standards
• Maintain operational excellence across POS transactions, cash handling, loss prevention, and adherence to company policies
• Support inventory management through accurate stock control, efficient stockroom organization and coordination with Stock Associates to ensure timely processing of deliveries and seamless product flow
• Assist with scheduling, payroll tracking, and time-off coordination in line with business needs, ensuring optimal staffing and operational efficiency

Visual Merchandising & Brand Standards

• Partner with Store Manager and Visuals Lead to maintain store presentation and merchandising standards
• Support execution of floor sets, window displays and seasonal updates
• Ensure the store environment reflects the Jenni Kayne brand at all times
• Assist with in-store events and visual execution to drive traffic and sales

Business & Communication

• Communicate daily business insights, sales performance and team feedback to Store Manager
• Assist with implementing company initiatives and directives to drive results
• Support local community outreach and store events to build brand awareness
• Maintain clear, professional communication with cross-functional partners

Job Requirements

• 2+ years of retail experience, preferably in a leadership or key holder role
• Strong understanding of retail operations, sales, and customer experience
• Proven ability to coach and support team development
• Excellent communication and interpersonal skills
• Highly organized with strong attention to detail and a proactive mindset
• Ability to work a flexible schedule including weekends, holidays and peak periods
• Experience with POS and inventory management systems; Microsoft Word and Excel preferred
• Ability to lift and move objects (20+ pounds) and perform physical retail tasks as needed

Additional Notes:
This job description is not all inclusive. In addition, Kayne LLC dba Jenni Kayne reserves the right to amend this job description at any time. Kayne LLC is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

The hourly rate for this position is $28-$30 per hour.The base salary is determined by experience, education, skills and location.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Jenni Kayne’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.