Assistant Store Manager (Full-time) - Manhattan, KS

JD Sports NA; Manhattan (KS); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett I City Gear in Manhattan, Kansas seeks an Assistant Manager to support the Store Manager in daily operations, merchandising, scheduling and customer service.

The ideal candidate has 1–3 years retail experience, excellent interpersonal skills, and the ability to lead a team during busy periods. This full-time, non-exempt role pays hourly at $12.65 and reports to the Store Manager.

Qualifications

• Experience in retail, preferably footwear/apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to lead a team and support store goals.
• Self-starter with initiative and reliability.
• Strong attention to detail and multitasking abilities.
• Team player focused on customer service and sales.

Responsibilities

• Assist Store Manager in controlling store assets and operations.
• Collaborate on action plans for selling, restocking, merchandising, ordering and scheduling.
• Step in as acting Store Manager in absence of the Store Manager.
• Participate in recruiting, training and evaluating staff.
• Provide guidance to employees and customers across departments.
• Monitor inventory, sales statistics and expenses to support profitability.
• Direct staff to ensure department standards and tasks are completed.
• Keep Store Manager informed about inventory and customer trends.
• Ensure exceptional customer service and adherence to manuals and policies.
• Promote and sell services and merchandise offered by the store.

Skills

Customer service

Communication

Team leadership

Multitasking

Attention to detail

Job description

HB: 00323 Manhattan, Kansas (Manhattan Town Center)

Hourly: $12.65 - $12.65

Job Title: Assistant Manager
Department: Operations
FLSA Status: Non-Exempt
Reports To: Store Manager

SUMMARY

The Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store's goals. The Assistant Manager is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. The Assistant Manager is passionate about giving outstanding customer service and promoting the merchandise in stores. The Assistant Manager assumes supervisory control in the Store Manager's absence and is trained in Store Manager Responsibilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist the Store Manager in controlling the assets of Hibbett I City Gear
• Consults with Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Consult with the Store Manager in establishing action plans to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assist the Store Manager in overall personnel recruiting, training, and evaluation.
• Provides knowledge and guidance to employees and customers in all departments when necessary.
• Is aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
• Direct staff to ensure each department's responsibilities and standards are completed.
• Keeps the Store Manager informed about inventory movement and customer trends.
• Assures quality customer service is maintained.
• Performs general administrative duties as needed and is trained in the Store Manager's responsibilities.
• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by Hibbett I City Gear.
• Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

SUPERVISORY RESPONSIBILITIES

Supervises employees in the absence of the Store Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, and training employees; planning, assigning, and directing work; and resolving problems.

QUALIFICATIONS

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

HIBBETT'S PRIVACY POLICY

Candidates will have an option during the application process to withdraw their application prior to completion of the application. Throughout this online job application process, you will be asked to provide personal information about yourself. Please review Hibbett's Privacy Policy to understand how the information you provide will be utilized and safeguarded.