Assistant Store Manager (Full-time) - Albany, GA

Hibbett; Albany (GA); Vor Ort; USD 14.354 - 20.443; Vollzeit

Zusammenfassung

Hibbett in Albany, Georgia is seeking an Assistant Manager to support the Store Manager with daily operations. This role includes responsibilities such as supervising store staff, managing customer service standards, and maintaining inventory management. The ideal candidate has retail experience and is passionate about providing exceptional customer service.

Join Hibbett to assist in fostering a dynamic retail environment where teamwork and attention to detail are valued. This is a crucial role in ensuring store goals are met during peak business periods.

Qualifikationen

• 1-3 years of customer service experience.
• Experience working in a retail environment, preferably in footwear and athletic apparel.
• Excellent interpersonal and communication skills.

Aufgaben

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Provide knowledge and guidance to employees and customers in all departments.
• Supervise employees in the absence of the Store Manager.

Kenntnisse

Customer service

Retail experience

Communication skills

Interpersonal skills

Attention to detail

Team player

Jobbeschreibung

Summary

Assistant Manager is responsible for assisting and consulting the Store Manager regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. The Assistant Manager is knowledgeable in each product area or department in the store, upholds policies, procedures, and standards listed in the visual manual, and is passionate about providing outstanding customer service and promoting merchandise. The Assistant Manager assumes supervisory control in the Store Manager’s absence and is trained in Store Manager Responsibilities.

Location: HB: 00114 Albany, Georgia (Albany Mall)

Hourly rate: $12.63 - $12.63

Essential Duties And Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear
• Consult with the Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Assist the Store Manager in overall personnel recruiting, training, and evaluation.
• Provides knowledge and guidance to employees and customers in all departments when necessary.
• Is aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
• Direct staff to ensure each department’s responsibilities and standards are completed.
• Keeps the Store Manager informed about inventory movement and customer trends.
• Assures quality customer service is maintained.
• Performs general administrative duties as needed and is trained in the Store Manager’s responsibilities.
• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by Hibbett I City Gear.
• Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company’s direction.
• Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Supervisory Responsibilities

Supervises employees in the absence of the Store Manager. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, training employees, planning, assigning, and directing work, and resolving problems.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.