Assistant Store Manager (FT) - Natick

UNTUCKit; Natick (MA); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental & V)

Gym reimbursement/rewards program

Retirement Plan (401k)

Life Insurance (Basic, Voluntary & AD&

Paid Time Off ( & Public Holidays)

Short Term & Long Term Disability

Training & Development

Casual working environment

Wellness Resources

Employee discount 50-75%

Job summary

UNTUCKit is seeking a results-driven store leader in Natick, MA. You will drive sales, engage clients, coach the team, and ensure a premium shopping experience that reflects UNTUCKit's brand values.

Responsibilities include leading the sales floor, managing performance, and delivering operational excellence while maintaining a dynamic, customer-first store culture. Availability for retail hours is required.

Qualifications

• High school diploma or equivalent.
• Retail leadership or supervisor experience preferred.
• Strong clienteling and communication skills.

Responsibilities

• Drive sales and client engagement on the sales floor.
• Lead by example to exceed store sales goals.
• Coach associates to deliver high-performance selling behaviors.

Skills

Sales leadership

Clienteling

Team coaching

Customer-first mindset

Communication

High energy

Omni-channel POS

Apple products

G-Suite

Education

High School Diploma

Tools

Apple products

G-Suite

Omni-channel POS

Job description

We're looking for a results-oriented leader who thrives in a performance-driven retail environment and leads from the sales floor. This role is ideal for a motivated leader who knows how to convert traffic into revenue, elevate the customer experience, and inspire a team to exceed goals. If you love clienteling, coaching teams to win, and turning every interaction into a brand-building moment - we want to meet you!

What You’ll Do

• Drive Sales & Client Engagement
• Lead by example in achieving and exceeding individual and store sales goals
• Proactively engage customers, assess needs, and deliver personalized styling solutions
• Build and maintain strong client relationships through effective clienteling and follow-up
• Identify opportunities to cross-sell and upsell to maximize each transaction
• Leverage product knowledge to confidently communicate value and drive conversions
• Lead the Sales Floor
• Inspire and motivate associates to deliver high-performance selling behaviors
• Create a dynamic, energetic, and results-focused sales culture
• Coach team members in real time to improve selling techniques and client engagement
• Execute UNTUCKit University training and reinforce daily performance conversations
• Deliver Operational Excellence
• Open and close the store with accountability for results and standards
• Maintain a visually compelling, sales-focused floor environment
• Ensure stockroom organization supports selling efficiency
• Monitor KPIs and contribute insights based on customer feedback and sales trends

What You Bring

• Prior retail leadership or keyholder experience
• Proven ability to drive sales and influence team performance
• Strong clienteling skills and a customer-first mindset
• High energy, strong communication skills, and a passion for results
• Commitment to living our CORE Values: Be Kind, Own It, Work Together, Communicate, Mentor, and Have Fun
• Proven work experience as a Supervisor, Key holder or Assistant Manager
• Basic understanding of sales principles and customer service practices
• Proficiency in Apple products and G-suite, Omni-channel POS systems
• Solid communication and interpersonal skills
• Ability to work in the store alone
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays.
• High school degree
• Health Care Plan (Medical, Dental & Vision)
• Gym reimbursement/rewards program
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off ( & Public Holidays)
• Short Term & Long Term Disability
• Training & Development
• Casual working environment
• Wellness Resources
• 50-75% employee discount

Pay Range: $23-$24