This job description provides a comprehensive overview of the responsibilities and requirements for the position. However, it can be improved in terms of formatting for better readability and clarity. Minor adjustments include consistent use of HTML tags, clearer separation of sections, and removal of unnecessary or redundant language. Here is a refined version:
General Description
Generate Sales
- Produce sales gains by providing excellent customer service.
- Meet or exceed Company Objectives in all individual statistics.
- Provide consistent, documented appraisals of an associate’s sales performance, offering feedback on strengths and areas for improvement, aligned with Company Objectives.
- Adhere to visual guidelines, including proper merchandising, signage, and store cleanliness.
- Maintain a professional appearance consistent with the Company Dress Code Policy.
Principle Duties and Responsibilities
Control Expenses
- Protect Company assets within LIDS Retail policies.
- Assist in preparing store work schedules that ensure proper coverage and adhere to wage control policies.
- Manage store inventory accurately, including receiving, transferring, pricing, and product counts.
- Complete product counts in a timely and consistent manner.
- Maintain proper documentation and record-keeping in accordance with policies and legal requirements.
- Open and close the store following procedures outlined in the Operations P&P Manual.
Additional Principle Duties and Responsibilities
Supervise Associates
- Act as Store Manager on duty during employee scheduling issues or customer complaints when the Store Manager is absent.
- Manage store associates through training programs, goal setting, and regular follow-up.
- Administer disciplinary actions, including verbal and written warnings, in the absence of the Store Manager.
- Handle store scheduling and staffing, including calling in associates during unexpected peaks.
- Participate in training programs and adhere to set goals.
- Assist in recruiting and training store personnel on operations and procedures.
- Ensure compliance with company policies, including inventory and asset security.
- Perform subordinate work as needed.
- Communicate effectively with employees at all levels.
- Perform other duties as assigned.
Job Required Knowledge & Skills
- High school diploma or equivalent plus at least one year of relevant experience.
- Proven ability to achieve sales results while minimizing loss.
- Strong interpersonal and verbal communication skills.
- Proficiency in operating computers and relevant software.
- Ability to lift up to 50 pounds.
- Ability to climb ladders and work with hands overhead.
- Standing required for up to 100% of the work time.
- Ability to work independently without supervision.
Education
High School Graduate or Equivalent