Assistant Store Manager FT

Lids Inc; Springfield (MO); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking retail company as an Assistant Store Manager, where you’ll play a vital role in enhancing customer experiences and driving sales. This dynamic position involves managing store operations, providing exceptional service, and leading a team to success. You will be responsible for inventory management, staff training, and ensuring adherence to visual merchandising standards. With a focus on teamwork and community, this role offers opportunities for growth and rewards based on performance. If you’re passionate about retail and ready to make an impact, this is the perfect opportunity for you!

Benefits

Paid Time Off

Health Insurance

Vision Insurance

Dental Insurance

401K Program with Company Match

Monthly Store Bonuses

Qualifications

• High school diploma plus one year of relative experience required.
• Strong sales and customer service skills are essential.

Responsibilities

• Support store operations and drive sales through excellent customer service.
• Manage inventory, assist in training, and perform documentation.

Skills

Sales Skills

Customer Service

Interpersonal Skills

Inventory Management

Problem Solving

Education

High School Diploma or Equivalent

Tools

Computer Software

Embroidery Machine

Job description

Store # - Mall Name: 5182 - Battlefield Mall

Lids is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US, Canada, Mexico, Europe, and Australia. Operating out of Indianapolis, IN, our retail stores offer officially licensed headwear and apparel from collegiate and professional sports teams, plus top brands like Nike, New Era, Adidas, and Mitchell & Ness.

We currently operate 1,200+ locations domestically and 50+ internationally, including specialty concept stores for the NBA, NHL, Paris Saint-Germain, and numerous MLB teams. In recent years, Lids has built partnerships with iconic global brands including Marvel, Playboy, and the Harlem Globetrotters, and gained ambassadors like Justin Jefferson, Quavo, and Josephine Skriver – creating a community for both sports fans and fashion lovers.

The company is currently expanding with the goal of becoming the largest licensed brick-and-mortar sports retailer across the globe.

Have Fun! Sell Hats!

Our Assistant Store Managers are a core element of the Lids brand, playing a pivotal role in supporting the overall store operations and driving sales. ASMs provide an outstanding Lids experience by being an expert on our products and customization options and helping each customer find and select products. Additionally, our Assistant Store Managers contribute to management tasks including training, scheduling, recordkeeping, and problem solving. We’re always looking for our next big playmaker, so if you’re ready to try out for our team, apply today!

Principle Duties and Responsibilities

• Follow the LIDS core values of Leadership, Integrity, Dedication, and Service.
• Generate sales gains by providing customer service.
• Sell customization options to customers and operate embroidery machine.
• Meet or exceed Company Objectives in all individual statistics.
• Accurately manage store inventory including receiving, transferring, completing price changes, and conducting product counts.
• Adhere to current visual guidelines including proper merchandising, signage, and store cleanliness.
• Perform proper documentation and record keeping.
• Open and close the store as required.
• Act as Store Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
• Manage store associates when the Store Manager is not present. Learn to provide consistent, documented appraisal of an associate’s sales performance, and provide support by giving feedback on areas of strength and opportunity.
• Assist in recruiting and training store personnel on proper store operations and procedures.
• Perform work of subordinates as needed.
• Participate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow up.
• Communicate with employees at all levels of the company.
• Other duties as assigned.

Job Required Knowledge & Skills

• High school diploma or equivalent plus one year relative experience.
• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to operate a computer, as well as maneuver relative software programs.
• Ability to lift up to 50 pounds.
• Ability to climb a ladder and work with hands overhead.
• Standing required for up to 100% of the work time.
• Ability to work unsupervised.
• Can earn up to 45% above local minimum wage based on experience. Exact compensation may vary based on skills, experience, and location.
• Full-time Assistant Store Managers are eligible for monthly store bonuses based on sales and customization targets.
• Comprehensive benefits eligibility starting on the first day of employment for full-time employees including Paid Time Off, Health, Vision, and Dental.
• 401K program with a company match for full-time employees.