Assistant Store Manager FT

Lids; South Haven (MI); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading retail company seeks a Store Associate in South Haven, Michigan. This role involves generating sales through excellent customer service, supervising associates, and managing inventory. Candidates should possess strong communication skills and prior retail experience, aiming for goals in sales performance.

Qualifications

• At least one year of relevant experience.
• Ability to lift up to 50 pounds.
• Standing for up to 100% of work time.

Responsibilities

• Manage store inventory including receiving and conducting product counts.
• Act as Store Manager in their absence.
• Ensure compliance with company policies.

Skills

Sales Generation

Interpersonal Skills

Verbal Communication

Computer Proficiency

Education

High school diploma or equivalent

Job description

General Description

Generate sales by providing excellent customer service and meeting or exceeding company objectives in sales performance. Provide consistent, documented feedback on associate sales performance, supporting their development and aligning with company goals. Maintain visual standards including merchandising, signage, and store cleanliness. Ensure a professional appearance in accordance with the company dress code.

Principle Duties and Responsibilities

Control Expenses

• Protect company assets according to retail policies.
• Assist in preparing store work schedules that ensure proper coverage and control wages.
• Manage store inventory accurately, including receiving, transferring, pricing, and conducting product counts.
• Perform timely and consistent product counts and proper documentation in compliance with policies and laws.
• Open and close the store following operational procedures.

Additional Principle Duties and Responsibilities

Supervise Associates

• Act as Store Manager on duty in their absence for scheduling issues, customer complaints, etc.
• Manage store associates through training, goal setting, and follow-up.
• Administer disciplinary actions as needed in the absence of the Store Manager.
• Handle scheduling and staffing, including calling in associates during unexpected peaks.
• Participate in training programs and adhere to sales and operational goals.
• Assist in recruiting and training staff on store operations.
• Ensure compliance with company policies and safeguard assets.
• Perform subordinate work when necessary.
• Communicate effectively with all levels of staff.
• Perform other duties as assigned.

Job Required Knowledge & Skills

• High school diploma or equivalent plus at least one year of relevant experience.
• Proven ability to generate sales while minimizing loss.
• Strong interpersonal and verbal communication skills.
• Proficiency in operating computers and relevant software.
• Ability to lift up to 50 pounds and work with hands overhead.
• Standing for up to 100% of the work time.
• Ability to work independently.