Assistant Store Manager FT

Lids; Saint Augustine (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading retail company is seeking an energetic and sales-driven individual to take on a supervisory role in the Saint Augustine store. The position entails generating sales while overseeing store operations and staff, ensuring compliance with company policies, and providing exceptional customer service. This is an excellent opportunity for someone with a solid background in retail management and a passion for helping customers.

Qualifications

• At least one year of relevant experience.
• Proficient in computer operation.
• Ability to lift up to 50 pounds.

Responsibilities

• Generate sales through excellent customer service.
• Supervise associates and manage schedules.
• Maintain store inventory and ensure compliance with policies.

Skills

Sales generation

Customer service

Communication

Inventory management

Education

High school diploma or equivalent

Job description

General Description

Generate sales by providing excellent customer service. Meet or exceed company objectives in all individual statistics. Provide consistent, documented assessments of sales performance, offering feedback on strengths and opportunities while aligning with company goals. Adhere to visual guidelines including proper merchandising, signage, and store cleanliness. Maintain a professional appearance consistent with the company dress code.

Principle Duties and Responsibilities

Control Expenses

• Protect company assets within LIDS Retail policies.
• Assist in preparing store work schedules that ensure proper coverage and adhere to wage control guidelines.
• Manage store inventory accurately, including receiving, transferring, pricing, and conducting product counts.
• Complete timely and accurate product counts.
• Maintain proper documentation and record keeping per company policies and legal requirements.
• Open and close the store following procedures outlined in the Operations P&P Manual.

Additional Principal Duties and Responsibilities

Supervise Associates

• Act as Store Manager on duty in their absence for employee scheduling issues, customer complaints, etc.
• Manage store associates through training programs, goal setting, and follow-up when the Store Manager is not present.
• Implement disciplinary steps, including verbal and written warnings, in the absence of the Store Manager.
• Handle store scheduling and staffing, including calling in associates during unexpected peaks.
• Participate in training programs, set goals, and conduct regular follow-up.
• Assist in recruiting and training staff on store operations and procedures.
• Ensure compliance with company policies, including inventory and asset protection.
• Perform subordinate work as needed.
• Communicate effectively with employees at all levels.
• Perform other duties as assigned.

Job Required Knowledge & Skills

• High school diploma or equivalent plus at least one year of relevant experience.
• Proven ability to generate sales while minimizing loss.
• Strong interpersonal and verbal communication skills.
• Proficiency in operating computers and relevant software.
• Ability to lift up to 50 pounds.
• Ability to climb ladders and work overhead.
• Standing required for up to 100% of the work time.
• Ability to work independently.