Assistant Store Manager FT

Lids Inc; Omaha (NE); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Store Associate to join their dynamic team at a local mall. This role offers the chance to enhance customer experiences while driving sales and managing store operations. You will be responsible for maintaining store standards, controlling expenses, and leading a team in the absence of the Store Manager. Ideal candidates will possess strong interpersonal skills and a passion for retail. If you're ready to take on a challenging yet rewarding position in a vibrant retail environment, this opportunity is perfect for you.

Qualifications

• High school diploma or equivalent plus one year of relevant experience required.
• Strong interpersonal skills and ability to communicate clearly.

Responsibilities

• Produce sales gains by providing exceptional customer service.
• Manage store associates and assist in recruiting and training personnel.

Skills

Customer Service

Sales Performance Management

Interpersonal Skills

Inventory Management

Computer Skills

Education

High School Diploma or Equivalent

Tools

Point of Sale Systems

Job description

Store # - Mall Name: 5573 - Westroads Mall

Responsibilities

• Produce sales gains by providing customer service.
• Meet or exceed company objectives in all individual statistics.
• Provide consistent, documented appraisal of an associate’s sales performance, giving feedback on strengths and opportunities.
• Adhere to current visual guidelines including proper merchandising, signage, and store cleanliness.
• Maintain a professional appearance consistent with the Company Dress Code Policy.

Principle Duties and Responsibilities

Control Expenses

• Protect company assets within guidelines of LIDS Retail policies.
• Assist in preparation of store work schedules to provide proper coverage within company wage control guidelines.
• Manage store inventory accurately, including receiving, transferring, completing price changes, and conducting product counts.
• Complete accurate product counts in a consistent and timely manner.
• Perform proper documentation and record keeping per LIDS Retail policies as well as state and federal laws.
• Open and close the store as required following procedures per the Operations P&P Manual.

Additional Responsibilities

• Manage store associates using LIDS Training Programs, goal setting for sales and tasks, and regular follow-up in the absence of the Store Manager.
• Administer progressive discipline including verbal and written warnings in the absence of the Store Manager.
• Schedule and staff the store, including calling in associates during unexpected peaks when the Store Manager is not present.
• Participate in LIDS Training Programs, adhere to set goals for sales and tasks, and conduct regular follow-up.
• Assist in recruiting and training store personnel on proper store operations and procedures.
• Encourage compliance with established company policies, procedures, and guidelines, including the safekeeping of company inventory, funds, and property.
• Perform work of subordinates as needed.
• Communicate with employees at all levels of the company.
• Other duties as assigned.

Job Required Knowledge & Skills

• High school diploma or equivalent plus one year of relevant experience.
• Ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear, professional manner.
• Ability to operate a computer and relevant software programs.
• Ability to lift up to 50 pounds.
• Ability to climb a ladder and work with hands overhead.
• Standing required for up to 100% of work time.
• Ability to work unsupervised.

Education

High School Graduate or Equivalent

Reports To

Nearest Major Market: Omaha
Nearest Secondary Market: Council Bluffs