Assistant Store Manager FT

Lids; Kennesaw (GA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player seeks a motivated individual to enhance sales and customer service in a dynamic retail environment. This role involves managing store operations, supervising associates, and ensuring compliance with company policies. Ideal candidates will have strong communication skills and a commitment to achieving sales objectives while maintaining a professional appearance. Join a team that values excellence and offers opportunities for personal growth and development in a supportive atmosphere. If you're driven and eager to contribute to a thriving retail experience, this position is perfect for you.

Qualifications

• At least one year of relevant experience in a retail environment.
• Ability to lift up to 50 pounds and work independently.

Responsibilities

• Produce sales gains by providing excellent customer service.
• Manage store inventory accurately and protect company assets.
• Supervise associates and assist in training and recruitment.

Skills

Sales Results

Customer Service

Interpersonal Skills

Verbal Communication

Computer Proficiency

Education

High School Graduate or Equivalent

Job description

This job description is generally well-structured and covers the main responsibilities and requirements for the position. However, it can benefit from improved formatting for clarity and consistency, as well as minor content adjustments to enhance readability and professionalism.

Revisions include:

1. Adding consistent headings for each section.
2. Ensuring all bullet points are clear and concise.
3. Removing or clarifying ambiguous or incomplete statements (e.g., the 'Reports To' section appears incomplete).

Below is the refined version:

General Description

Generate Sales

• Produce sales gains by providing excellent customer service.
• Meet or exceed Company Objectives in all individual statistics.
• Learn to provide consistent, documented appraisals of an associate’s sales performance. Support by giving feedback on strengths and opportunities while aligning with Company Objectives.
• Adhere to current visual guidelines, including proper merchandising, signage, and store cleanliness.
• Maintain a professional appearance consistent with the Company Dress Code Policy.

Principle Duties and Responsibilities

Control Expenses

• Protect Company assets within guidelines of LIDS Retail policies.
• Assist in preparing store work schedules to ensure proper coverage within wage control guidelines.
• Manage store inventory accurately, including receiving, transferring, completing price changes, and conducting product counts.
• Complete accurate product counts consistently and timely.
• Perform proper documentation and record-keeping per policies and legal requirements.
• Open and close the store following procedures outlined in the Operations P&P Manual.

Additional Principle Duties and Responsibilities

Supervise Associates

• Act as Store Manager on duty for scheduling issues, customer complaints, etc., when the Store Manager is absent.
• Manage store associates through training programs, goal setting, and follow-up in the absence of the Store Manager.
• Administer progressive discipline, including verbal and written warnings, when necessary.
• Schedule and staff the store, including calling in associates during unexpected peaks.
• Participate in training programs, set goals, and conduct follow-ups.
• Assist in recruiting and training store personnel on operations and procedures.
• Encourage compliance with company policies, procedures, and guidelines, including inventory and property security.
• Perform work of subordinates as needed.
• Communicate effectively with employees at all levels.
• Perform other duties as assigned.

Job Required Knowledge & Skills

• High school diploma or equivalent plus at least one year of relevant experience.
• Ability to produce sales results while minimizing loss.
• Strong interpersonal and verbal communication skills.
• Proficiency in operating computers and relevant software.
• Ability to lift up to 50 pounds.
• Ability to climb ladders and work with hands overhead.
• Standing required for up to 100% of work time.
• Ability to work independently.

Education

High School Graduate or Equivalent

Reports To

[Incomplete information; please specify the reporting manager or department]