Assistant Store Manager - (FT)

Daltile; Illinois; On-site; USD 101,000 - 140,000; Full time

Job summary

Daltile seeks an Assistant Store Manager to lead, train, and support staff while fostering strong customer relationships to drive sales growth. This full-time position requires proven leadership and management skills along with relevant experience and an educational background. Join a leading company committed to innovative product development and market leadership.

Benefits

Company Match on 401k

Employee Purchase Discount

Tuition Reimbursement

Qualifications

• 6-8 years relevant experience or equivalent education.
• 1-3 years of management experience.
• High level of integrity and discretion.

Responsibilities

• Identify training needs and provide coaching to employees.
• Develop business relationships with key customers.
• Address and resolve operational issues and conflicts.

Skills

Communication

Problem-Solving

Organizational Skills

Team Leadership

Education

Bachelor's degree in a related field

Tools

Microsoft Office Suite

Job description

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The Assistant Manager SSC is a first-level manager responsible for training, leading, coaching, and guiding the performance of associates to ensure the smooth operation of day-to-day activities. This role also develops and retains effective working relationships with customers and focuses on driving product sales.

Duties And Responsibilities Of The Position

• Identify training needs and provide coaching to employees in the areas of customer service, order management, purchasing, warehouse duties, office administration, truck management, and system processes.
• May perform a variety of customer service, warehouse, and office administration duties as necessary.
• Assist with developing business relationships with key customers within the store coverage area.
• Advise customers on product selection, pricing, and sales volume and continues to build customer relations.
• Provide feedback to management regarding staff performance evaluations.
• Responsible for the overall operations concerning freight, shrink, margins, and overtime.
• Address and resolve operational issues, conflicts, and challenges that may arise within the team.
• Ensure associates follow standard safety procedures to comply with corporate safety program standards.
• May assume management responsibilities in the absence of the Manager.
• Perform other duties as needed.
  
  

Required Experience And Education

• Bachelor’s degree in a related field preferred.
• 6-8 years relevant experience OR equivalent combination of education and experience.
• 1-3 years of management experience.
  
  

Competencies

• Requires specialized depth and/or breadth of expertise in own job discipline or field.
• Focused on and responsible for their team's productivity and collective impact.
• Excellent communication, problem-solving, and organizational skills.
• Able to multitask, prioritize, delegate, and manage time effectively.
• High level of integrity and discretion in handling sensitive and confidential data.
• Proficient in using Microsoft Office Suite products.
• Flexible attitude, adaptable to change, team player, and able to handle multiple projects at once.
• A high degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures.
  
  

Other Pertinent Job Information

• This role will be responsible for direct reports.
• The ability to lift 50 pounds regularly.
  
  

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k,Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!

Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Dont Work participant.

About Daltile

Dal-Tile is the largest manufacturer and marketer of ceramic, porcelain, glass and metal tile as well as natural stone, large format slab and countertop products used in residential and commercial spaces across North America.Under its three powerhouse brands — Daltile, Marazzi and American Olean — Dal-Tile leads the industry in both design and product innovation, and is committed to incorporating environmentally-friendly materials, processes, and products throughout its organization.Dal-Tile has more than 9,500 employees in North America and sells its products through a network of more than 300 company-owned sales service centers, stone slabyards and design studios that service a robust network of trade customers. Dal-Tile products are also sold through independent flooring retailers, independent distributors and leading home center retailers nationwide.Founded in 1947 and headquartered in Dallas, Dal-Tile is a division of Mohawk Industries, the leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world.For more information on Dal-Tile and Mohawk Industries, please visit mohawkind.com. For product information, visit daltile.com, marazziusa.com, and americanolean.com.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Glass, Ceramics and Concrete Manufacturing

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