Assistant Store Manager FT

Lids Inc; Cedar Park (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Store Associate to join their team. In this dynamic role, you will be responsible for driving sales through exceptional customer service, managing store associates, and ensuring compliance with company policies. Your strong interpersonal skills and ability to communicate effectively will be key in fostering a positive shopping experience. This position offers a unique opportunity to grow within a supportive environment that values teamwork and individual contributions. If you are passionate about retail and eager to make a difference, this is the perfect opportunity for you to shine.

Qualifications

• High school diploma or equivalent plus one year of relevant experience.
• Proven ability to produce sales results while minimizing loss.

Responsibilities

• Provide excellent customer service to drive sales gains.
• Manage store associates and assist in recruiting and training.

Skills

Customer Service

Sales Performance

Interpersonal Skills

Communication Skills

Inventory Management

Education

High School Diploma or Equivalent

Tools

Computer Software

Job description

Store # - Mall Name: 8347 - Lakeline Mall

Responsibilities

• Produce sales gains by providing excellent customer service.
• Meet or exceed company objectives in all individual statistics.
• Provide consistent, documented appraisal of an associate’s sales performance and give feedback on areas of strength and opportunity.
• Adhere to visual guidelines, including proper merchandising, signage, and store cleanliness.
• Maintain a professional appearance consistent with the Company Dress Code Policy.

Principle Duties and Responsibilities

Control Expenses

• Protect company assets within guidelines of LIDS Retail policies.
• Assist in preparing store work schedules that provide proper coverage and adhere to company wage control guidelines.
• Follow policies to manage store inventory, including receiving, transferring, completing price changes, and conducting product counts.
• Complete accurate product counts in a consistent and timely manner.
• Perform proper documentation and record keeping per LIDS Retail policies and state and federal laws.
• Open and close the store as required, following procedures per the Operations P&P Manual.

Additional Responsibilities

• Manage store associates using LIDS Training Programs, goal setting for sales and tasks, and regular follow-up when the Store Manager is not present.
• Administer the progressive steps of discipline, including verbal and written warnings in the absence of the Store Manager.
• Responsible for scheduling and staffing the store, including calling in associates during unexpected peak times.
• Participate in LIDS Training Programs, adhere to set goals, and conduct regular follow-up.
• Assist in recruiting and training store personnel on proper store operations and procedures.
• Encourage compliance with established company policies, procedures, and guidelines, including the safekeeping of company inventory, funds, and property.
• Perform work of subordinates as needed.
• Communicate with employees at all levels of the company.
• Other duties as assigned.

Job Required Knowledge & Skills

• High school diploma or equivalent plus one year of relevant experience.
• Proven ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear and professional manner.
• Ability to operate a computer and use relevant software programs.
• Ability to lift up to 50 pounds.
• Ability to climb a ladder and work with hands overhead.
• Standing required for up to 100% of the work time.