Assistant Store Manager FT

Lids Inc; Athens-Clarke County Unified Government (GA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a dynamic retail environment where your passion for customer service and sales will shine! As part of a forward-thinking company, you will play a crucial role in enhancing store performance and ensuring a positive shopping experience for customers. Your responsibilities will include managing store associates, adhering to visual merchandising guidelines, and maintaining a professional store appearance. This position offers a fantastic opportunity to develop your leadership skills while contributing to a collaborative team atmosphere. If you're ready to make an impact and grow your career in retail, this is the perfect opportunity for you!

Qualifications

• High school diploma plus 1 year relevant experience required.
• Strong sales results and interpersonal skills are essential.

Responsibilities

• Provide exceptional customer service to drive sales gains.
• Manage store associates and ensure adherence to company policies.

Skills

Customer Service

Sales Performance

Interpersonal Skills

Inventory Management

Computer Skills

Physical Stamina

Education

High School Diploma or Equivalent

Tools

Point of Sale System

Inventory Management Software

Job description

Store # - Mall Name: 6508 - Georgia Square Mall

Responsibilities

• Produce sales gains by providing customer service.
• Meet or exceed Company Objectives in all individual statistics.
• Provide consistent, documented appraisal of an associate’s sales performance and support by giving feedback on areas of strength and opportunity.
• Adhere to current visual guidelines including proper merchandising, signage, and store cleanliness.
• Maintain a professional appearance consistent with Company Dress Code Policy.

Control Expenses

• Protect Company assets within guidelines of LIDS Retail policies.
• Assist in preparation of store work schedules that provide proper store coverage within Company guidelines for wage control.
• Follow all policies to accurately manage store inventory including receiving, transferring, completing price changes, and conducting product counts.
• Complete accurate product counts in a consistent and timely manner.
• Perform proper documentation and record keeping per LIDS Retail policies as well as state and federal laws.
• Open and close the store as required following the procedures per the Operations P&P Manual.

Additional Responsibilities

• Manage store associates through thorough use of LIDS Training Programs, goal setting for sales and tasks, and regular follow-up when Store Manager is not present.
• Administer the progressive steps of discipline to include verbal and written warnings in the absence of the Store Manager.
• Responsible for scheduling and staffing the store, including calling in associates to work during unexpected peaks when the Store Manager is not present.
• Participate in LIDS Training Programs, adhere to set goals for sales and tasks, and conduct regular follow-ups.
• Assist in recruiting and training store personnel on proper store operations and procedures.
• Encourage store associates’ compliance with established company policies, procedures, and guidelines including the safekeeping of company inventory, funds, and property.
• Perform work of subordinates as needed.
• Communicate with employees at all levels of the company.
• Other duties as assigned.

Job Required Knowledge & Skills

• High school diploma or equivalent plus one year of relevant experience.
• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear, professional manner.
• Ability to operate a computer and maneuver relative software programs.
• Ability to lift up to 50 pounds.
• Ability to climb a ladder and work with hands overhead.
• Standing required for up to 100% of the work time.