Assistant Store Manager, Fashion Valley

Saje Natural Wellness; San Diego (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

Saje Natural Wellness is looking for an Assistant Store Manager in San Diego to create exceptional customer experiences and contribute to community wellness. As a key member of our team, you'll promote the healing power of plants while empowering individuals to achieve their health goals. The role involves product demonstrations, team leadership, and strategic business growth while aligning with our values of empathy and inclusion.

Benefits

Comprehensive health, vision, and dental benefits

Paid sick days

Product discounts

Onboarding and development support

Employee Assistance Program available 24/7

Qualifications

• Enjoy connecting with community members.
• Thrive in a supportive and wellness-focused environment.
• Flexible availability, including weekends and holidays.

Responsibilities

• Connect authentically with customers to provide exceptional service.
• Drive store's commercial goals and meet performance targets.
• Inspire and coach team members while fostering inclusion.

Skills

Empathy

Active Listening

Customer Engagement

Team Leadership

Product Knowledge

Wellness Advocacy

Job description

Salary

22.00-$28.00 an hour

Overview :

At Saje Natural Wellness, we're nature's original farmacy, blending the superpower of plants so you can remedy real life, naturally. We're continually growing and building our team across stores, support offices, and distribution centres. We are a purpose-driven, people-first organization where collaboration, innovation, and entrepreneurial mindsets thrive.

We seek individuals with drive, warmth, agility, passion, and a focus on customer experience.

Join our community at Saje and make a positive impact while growing your career alongside talented, hardworking, and kind-hearted people.

The impact you'll make :

Reporting to the Store Manager, the Assistant Store Manager (ASM) connects with customers to promote our mission—connecting people to the healing power of plants for a fuller, natural life.

You will deliver the Saje Experience through product demos, education, and personalized recommendations, leading and developing team members to ensure an exceptional in-store experience aligned with our service standards.

The ASM partners with the Store Manager to develop strategies for business growth, focusing on People, Operations, Visual Merchandising, and Community Outreach. All team members contribute to Saje's culture and positive work environment.

What you'll do : Store Experience

• Connect authentically with customers, providing exceptional service following our sales model.
• Demonstrate products both inside and outside the store to increase awareness and understanding.
• Educate customers about our products and natural wellness to make wellness accessible and inclusive.
• Make tailored recommendations to support customers' wellness needs and build health habits.
• Foster a sense of belonging and inclusion within the team environment.

Business Ownership

• Drive the store's commercial goals and work as a team to meet performance targets.
• Achieve KPIs such as revenue, growth, traffic, conversion, and loyalty.
• Ensure team members are knowledgeable about products to make effective recommendations.
• Maintain presentation standards and optimize merchandising opportunities.
• Proactively grow the business through community outreach.
• Collaborate with the Store Manager on strategic planning.
• Create an environment of excellent customer service and wellness promotion.
• Complete tasks assigned by the Store Manager, including visual merchandising and operations.

People Leadership

• Inspire and coach your team, embodying core values and fostering inclusion.

We'd love to hear from you if :

• You enjoy connecting with community members through empathy and active listening.
• You are eager to guide customers' wellness journeys.
• You thrive in a supportive, wellness-focused team environment.
• You are comfortable working in scented environments and demonstrating products.
• You have flexible availability, including weekends and holidays.
• You are passionate about wellness and the healing power of plants.

Why Saje?

The base hourly rate ranges from $xx.xx - $xx.xx, depending on location, experience, and internal equity. We also offer:

• Comprehensive health, vision, and dental benefits
• Paid sick days
• Product discounts
• Onboarding and development support
• Employee Assistance Program available 24/7

Note : Incentive programs and benefits are subject to change without notice.

Join our team!

If interested, please apply via the link below. We encourage applications even if you don't meet all qualifications, as we provide thorough onboarding and development support. Saje is an equal opportunity employer and supports accommodations for candidates with disabilities.