Assistant Store Manager — Fashion Retail (Weekends, 28h)

British Heart Foundation; Uxbridge (MA); In loco; USD 32.000 - 43.000; Tempo pieno

Vantaggi offerti da questo lavoro

Annual leave 38 days

Wagestream access

Pension up to 10%

Cycle to work

Retail discounts

Health cash plan

Virtual GP & EAP

Descrizione del lavoro

British Heart Foundation in Uxbridge is seeking an Assistant Store Manager for a 28-hour-per-week role. You will support the Store Manager, lead staff and volunteers, and drive exceptional customer service across both in-store and online channels.

The role requires flexibility to work weekends and bank holidays; you will contribute to stock management, merchandising, and achieving store targets in a fast-paced environment.

Competenze

• Experience in a customer facing role.
• Supervisory experience.
• Commercially driven to encourage new ideas.
• Inclusive approach to developing teams.
• Passion for delivering exceptional customer service and achieving the highest retail standards.
• Results driven but with a recognition of right result, right way.

Mansioni

• Support the Store Manager with daily store operations and cover in their absence.
• Inspire and support staff and volunteers to deliver an excellent customer journey.
• Ensure highest standard of customer service.
• Achieve sales targets.
• Maintain visual merchandising standards.
• Maximise sales through physical and digital channels.
• Recruit and develop volunteers.
• Contribute to campaign activities.
• Work with the manager to manage stock.
• Flexibility to work weekends and bank holidays on a rota.
• This is a fast-paced environment trading 7 days a week.

Conoscenze

Customer facing

Supervisory experience

Commercial mindset

Inclusive leadership

Customer service excellence

Results oriented

Descrizione del lavoro

British Heart Foundation in Uxbridge is seeking an Assistant Store Manager for a 28-hour-per-week role. You will support the Store Manager, lead staff and volunteers, and drive exceptional customer service across both in-store and online channels.

The role requires flexibility to work weekends and bank holidays; you will contribute to stock management, merchandising, and achieving store targets in a fast-paced environment.