Assistant Store Manager - Fashion Outlets of Chicago, Rosemont, IL

vineyard vines; Baltimore (MD); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in retail is seeking an Assistant Store Manager to lead a dynamic team and enhance customer experiences. This role emphasizes driving sales, developing crew members, and ensuring operational excellence. You'll be at the forefront of creating a welcoming environment while implementing brand initiatives. If you have a passion for retail and a commitment to customer satisfaction, this position offers a fantastic opportunity for growth and development in a vibrant setting. Join a company that values integrity, teamwork, and a fun atmosphere!

Qualifications

• 9+ months as Assistant Manager in a retail environment.
• Strong communication and customer service skills are essential.
• Ability to manage time effectively in a fast-paced setting.

Responsibilities

• Support the store to meet financial goals and drive sales.
• Develop crew performance and maintain a positive customer experience.
• Ensure compliance with operational standards and federal laws.

Skills

Interpersonal Communication

Customer Service

Staff Development

Time Management

Sales Techniques

Retail Business Acumen

Education

High School Diploma

Retail Management Experience

Job description

Assistant Store Manager - Fashion Outlets of Chicago, Rosemont, IL

Job Category: Retail/Outlet - Management

Requisition Number: ASSIS01941

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• Full-Time

Locations

Showing 1 location

IL Fashion Outl Way
5220 Fashion Outlets Way
Rosemont, IL 60018, USA

IL Fashion Outl Way
5220 Fashion Outlets Way
Rosemont, IL 60018, USA

Responsible for supporting the Captain to build, guide and support the store to bring “Every Day Should Feel This Good” to customers while growing sales and profitability.

Functions & Responsibilities:

-Supports store to meet and exceed store financial goals

-Measures and develops crew performance goals to increase profitability

-Actively looks for opportunities to drive additional sales and traffic

-Aware of market competitor activities

-Sources and supports In-Store and Head Quarter driven events

-Supports and Communicates Head Quarter initiatives

--Customer Experience:

-Personally exemplifies Shep and Ian’s vision of “ Every Day Should Feel This Good” to our customers through “Hosting the Party”

-Develops customers into repeat shoppers though information gathering, customer follow-up and email capture

-Educates crew and customers regarding product information and brand initiatives

-Ensures store practices and procedures support a positive customer experience (holds and store specific services)

-Collects and encourages crew to solicit customer feedback to better product and store environment

--Crew Development:

-Maintains welcoming fun, engaging, energetic yet professional store environments that adhere to all HR policies and laws

-Creates schedules to support an engaging customer service environment

-Develops and educates crew members

-Creates and supports manager and crew meetings and team building exercises

-Recognizes and rewards crew performance

-Builds an environment that fosters open and respectful communication with crew and Head Quarter partners

-Maintains talent pool which promotes the brand to fill open positions in a timely manner by proactive recruitment and networking

-Assists Captain(Store Manager) in conducting regularly scheduled interviews to identify and hire on the best talent for stores

--Operations:

-Supports store compliance with operational standards, expectations and federal law

-Supports crew in planning and executing direction in a timely manner

-Evaluates store operations for opportunities to enhance efficiency, productivity and profitability

-Develops loss prevention awareness among all crew members

-Supports store to consistently meet payroll expectations

-Exercises prudence regarding personal/team expenses and supply management

-Supports store merchandising to reflect current compass, brand initiatives and local customer needs

-Actively looks for replenishment opportunities through restocking and Head Quarter partnership

-Audits store cleanliness, folding and visual standards

-Supports management team to make merchandise moves based on sell-through and customer feedback to drive business

Requirements:

-9+ months as Assistant Manager in similar volume type business

-One to two years retail experience

-Strong interpersonal communication and customer service skills

-Ability to plan, manage time, and make decisions in a fast-paced environment

-Proven success in staff development and mentorship

-Competition and industry awareness

-Commitment to career growth of self and others

-Team focused, confident, and professional

-Smart, intelligent, fun, goal orientated, and driven by integrity

-Ability to perform effective selling techniques to achieve sale and repeat business

-Excellent retail business acumen including selling skills, visual presentation, and sales analysis

-Ability to work a flexible schedule including holidays, overnights, and weekends

-Ability to actively supervise the sales floor

-A passion for making people happy

-Belief in leading by example and likewise, exude a leadership as service mentality

-Excited to recruit, train, motivate and inspire as a large piece of your day-to-day responsibilities to your team

-Excellent organizational skills

-Accuracy and attention to detail

-Ability to effectively receive and communicate feedback

-Proactive and experienced in networking

-Passion for the vineyard vines brand

As an employee at a vineyard vines retail location, all team members must have the ability to:

• Stand and/or move around for extended periods of time
• Reach, carry, bend, and climb ladders occasionally
• Lift up to 40 pounds, unless an accommodation is requested

Qualifications

Skills

Behaviors

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Motivations

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.