Assistant Store Manager - Famous Footwear

Famous Footwear; Conway (NH); On-site; USD 40,000 - 60,000; Full time

Job summary

Famous Footwear is seeking an enthusiastic Assistant Store Manager to enhance the customer experience and drive sales. This full-time role involves managing store operations, leading a team, and fostering a culture of excellence. Ideal candidates will have retail management experience, strong leadership skills, and a passion for footwear.

Benefits

30% Associate Discount

Education assistance up to $7500 per year

Relaxed Dress Code

Daily Access to Pay

Ease of Transferring Locations

Employee Assistance Programs

PTO, Health, and Retirement benefits

Qualifications

• At least 1 year of retail sales experience preferred.
• Experience in interviewing, hiring, and training.
• Ability to lead, manage, and motivate staff.

Responsibilities

• Act in the role of store leader in Store Manager's absence.
• Inspire a customer-focused culture and team environment.
• Manage retail operations including inventory and staffing.

Skills

Leadership

Customer Service

Sales

Problem Solving

Team Development

Education

High School Diploma/GED

Job description

Assistant Store Manager - Famous Footwear

Join to apply for the Assistant Store Manager - Famous Footwear role at Famous Footwear

Assistant Store Manager - Famous Footwear

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If you're looking for that next step in your career, make it famous! To us, famous isn’t about standing out in the crowd. It’s about feeling good where you stand right now. Famous Footwear is your place for athletic, fashion and casual shoes for the whole family from hundreds of name brands.

As a full-time Assistant Store Manager, you are passionate about providing the best shoe store experience for the whole family through customer engagement. You do this by acting in the role of the store leader in the absence of the Store Manager. You are a people leader, developing your ability to motivate a team to achieve sales targets and growth goals. Through personal demonstration, training, and development, you support an in-store culture where customers say, “I’ll take it” and are loyal to your store, our brands, and our company. You are enthusiastic about the product and presentation of your store, staying up to date on trends, and supporting the education of the store team to do the same. Most importantly, you LOVE shoes, and regardless of your style, you help every person who enters your store experience a little bit of that Famous Feeling.

What You’ll Be Doing

• Inspire the Customer Connection: You’ll inspire associates with integrity and drive, fostering a culture of caring and camaraderie focused on customer relationships, operational excellence, and flawless delivery of both. To help your team be their best, you infuse coaching moments for the selling behaviors behind our Customer Connection.
• Champion Talent Discovery: You’ll be enthusiastic and proactive about seeking out and networking with exceptional external talent, knowing that each hire has the potential to elevate the store’s sales growth. Collaborate with the Store Manager to interview and hire individuals passionate about creating top-notch customer experiences driven by attentiveness to service and determination to sell.
• Ace Retail Operations & Support Staffing Levels: You’ll know retail operational fundamentals like the back of your hand and put in the work so the store runs like a tightly laced sneaker. From pricing to shipping processing and inventory, you’ve got daily operations dialed in, leveraging our store standards as the framework of success to keep our famous styles easily shoppable. You’ll support staffing levels set by the Store Manager considering Associate availability, peak days, and seasonal hiring needs.
• Leverage Insights to Deliver Results: Taking accountability for your goals and their impact on your location’s overall performance, you’ll bring your best to each day. Drive sales with purpose and determination to achieve goals and, in partnership with the Store Manager, apply insights and observations to continually improve results. Every shoe sale counts!
• Be a Culture Builder: You’ll support a work and team environment where diversity and inclusivity are valued as our team superpower, ensuring each associate feels included and respected. Maintain and encourage a positive and proactive mindset, even in the face of challenges. Your elevated level of engagement will be a tool to increase retention and improve Associate effort and performance.
• Be our Store Manager’s Right Hand: When the Store Manager is away, you will step into their shoes, further developing and refining your already strong people leadership and store management skillset. Your high standards will keep you sticking to policies and ensure compliance of all company programs through training, ongoing development, and consistent inspection and follow-up. Accurately assess strengths and opportunities of team to develop internal talent in partnership with the Store Manager.

Essential Functions: Other responsibilities may be performed as needed to ensure the needs of the business are met.

Perks You’ll Enjoy!

• Our Shoe Discounts: A 30% Associate Discount across Caleres's retail stores, including Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
• Career Development and Learning Opportunities: Education assistance of up to $7500 per year and career growth opportunities at our corporate offices.
• Relaxed Dress Code & Small Team Environment: Be part of a supportive and hands-on setting with a relaxed dress code.
• Daily Access to Pay: Get paid as you earn with Dayforce Wallet.
• Ease of Transferring Locations: Over 850 store locations for easy transfers.
• Employee Assistance Programs: 24/7 access to support options including emotional, legal, financial, and work-life resources.
• Benefit Offerings: PTO, Health, and Retirement for eligible full-time associates. More details at www.yourcaleres.com.

Preferred Qualifications & Education

• High School Diploma/GED.
• At least 1 year of sales experience (retail sales preferred).
• Experience in interviewing, hiring, and training.
• Ability to lead, manage, motivate, and communicate positively with store associates.
• Ability to train, coach, and develop associates for customer experience and operational excellence.
• Independent judgment and discretion in partnership with the Store Sales Manager.
• Strong problem-solving, decision-making, and analytical skills.
• Knowledge of retail practices and procedures.
• Flexible schedule including holidays, nights, weekends, and extended hours.
• Basic computer skills.

Physical Requirements & Environment

• Ability to lift up to 40 lbs regularly using proper techniques.
• Ability to stand, walk, stoop, kneel, climb, push, pull, and lift repeatedly.
• Extended periods on the sales floor.
• Experience as a team leader and in hiring, training, and mentoring staff.
• Flexible schedule including holidays, nights, weekends, and extended hours.

Famous Footwear is part of Caleres Inc., a portfolio of brands including Sam Edelman, Naturalizer, Vionic, Dr. Scholl's, Allen Edmonds, and more. We are committed to diversity and equal opportunity employment.

Starting pay is based on relevant skills, qualifications, and experience, and will meet or exceed minimum wage requirements. For more details, visit www.yourcaleres.com.

Beware of fraudulent recruiting. Legitimate contacts will use @caleres.com email addresses. Do not share personal or financial information unless verified.