Assistant Store Manager - Famous Footwear

Famous Footwear; Altoona (IA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a passionate Assistant Store Manager to elevate the customer experience at their Altoona location. In this full-time role, you will lead by example, inspiring your team to achieve sales targets while creating a welcoming environment for customers. Your enthusiasm for shoes and retail will shine as you develop your leadership skills and contribute to a culture of inclusivity and excellence. With opportunities for career development and a supportive team atmosphere, this position offers a chance to grow in a dynamic retail environment. If you love shoes and enjoy motivating others, this role is perfect for you!

Benefits

30% Associate Discount

Education Assistance up to $7500

Relaxed Dress Code

Daily Access to Pay

Ease of Transferring Locations

Employee Assistance Programs

PTO, Health, and Retirement Benefits

Qualifications

• 1+ year of retail sales experience preferred.
• Ability to lead, train, and motivate store associates.

Responsibilities

• Inspire customer connections and foster a positive team culture.
• Support store operations and staffing levels effectively.

Skills

Sales Experience

People Leadership

Customer Engagement

Problem Solving

Communication Skills

Education

High School Diploma/GED

Tools

Basic Computer Skills

Job description

Assistant Store Manager - Famous Footwear

FAMOUS FOOTWEAR OUTLET #63563 OUTLETS OF DES MOINES, ALTOONA, Iowa, United States of America

Job Description

If you're looking for that next step in your career, make it famous! To us, famous isn’t about standing out in the crowd. It’s about feeling good where you stand right now. Famous Footwear is your place for athletic, fashion and casual shoes for the whole family from hundreds of name brands.

As a full-time Assistant Store Manager, you are passionate about providing the best shoe store experience for the whole family through customer engagement. You do this by acting in the role of the store leader in the absence of the Store Manager. You are a people leader, developing your ability to motivate a team to achieve sales targets and growth goals. Through personal demonstration, training, and development, you support an in-store culture where customers say, “I’ll take it” and are loyal to your store, our brands, and our company. You are enthusiastic about the product and presentation of your store, staying up to date on trends, and supporting the education of the store team to do the same. Most importantly, you LOVE shoes, and regardless of your style, you help every person who enters your store experience a little bit of that Famous Feeling.

What You’ll be Doing

• Inspire the Customer Connection: You’ll inspire associates with integrity and drive, fostering a culture of caring and camaraderie focused on customer relationships, operational excellence, and flawless delivery. To help your team be their best, you infuse coaching moments for the selling behaviors behind our Customer Connection.
• Champion Talent Discovery: You’ll be enthusiastic and proactive about seeking out and networking with exceptional external talent, knowing that each hire has the potential to elevate the store’s sales growth. Collaborate with the Store Manager to interview and hire individuals passionate about creating top-notch customer experiences driven by attentiveness to service and determination to sell.
• Ace Retail Operations & Support Staffing Levels: You’ll know retail operational fundamentals like the back of your hand and put in the work so the store runs like a tightly laced sneaker. From pricing to shipping processing and inventory, you’ve got daily operations dialed in, leveraging our store standards as the framework of success. You’ll support staffing levels set by the Store Manager considering Associate availability, peak days, and seasonal hiring needs.
• Leverage Insights to Deliver Results: Taking accountability for your goals and their impact on your location’s overall performance, you’ll bring your best to each day. Drive sales with purpose and determination to achieve goals and, in partnership with the Store Manager, apply insights and observations to continually improve results. Every shoe sale counts!
• Be a Culture Builder: You’ll support a work and team environment where diversity and inclusivity are valued as our team superpower, ensuring each associate feels included and respected. Maintain and encourage a positive and proactive mindset, even in the face of challenges, you’re the type of person who leads by example and uplifts and supports others.
• Be our Store Manager’s Right Hand: When the Store Manager is away, you will step into their shoes, further developing and refining your already strong people leadership and store management skillset. Your high standards will keep you sticking to policies and ensure compliance of all company programs through training, ongoing development, and consistent inspection and follow-up.

Essential Functions: Other responsibilities may be performed as needed to ensure the needs of the business are met.

• Our Shoe Discounts: No matter your style, we’ve got your perfect fit covered with a 30% Associate Discount across Caleres's retail stores.
• Career Development and Learning Opportunities: We provide education assistance of up to $7500 per year for full-time associates.
• Relaxed Dress Code & Small Team Environment: You will be a valued member in a supportive and hands-on setting.
• Daily Access to Pay: Get paid as you earn (without the fees) with Dayforce Wallet.
• Ease of Transferring Locations: We have over 850 store locations you can easily transfer within.
• Employee Assistance Programs: Receive 24/7 access to a comprehensive suite of individual support options.
• Benefit Offerings: PTO, Health, and Retirement for eligible full-time associates.

Preferred Qualifications & Education:

• High School Diploma/GED.
• At least 1 year of sales experience (retail sales preferred).
• Experience in interviewing, hiring, and training people.
• Ability to lead, manage, motivate, and communicate positively with store Associates at all levels.
• Ability to train, coach and develop Associates to provide an engaging customer experience.
• Strong cognitive skills, including problem solving analysis, decision making, and financial and quantitative analysis.
• Advanced working knowledge of general retail practices and procedures.
• Basic computer skills.

Physical Requirements and/or Environment:

• Ability to regularly lift up to 40 lbs. from floor level to above shoulder height utilizing appropriate equipment and safety techniques.
• Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to be mobile on the sales floor for extended periods of time.

Famous Footwear is part of Caleres Inc., a diverse portfolio of 15 global footwear brands including Sam Edelman, Naturalizer, Vionic, Dr. Scholl's, Allen Edmonds, and many more. Caleres' legacy includes more than 140 years of craftsmanship, a passion for fit and business savvy, with a mission to continue to inspire people to feel great…feet first.

Caleres is an Equal Opportunity Employer by choice.