Assistant Store Manager: Elevate Client Experience & Team

sephora.com; McKinney (TX); On-site; USD 66,200 - 81,050; Full time

Benefits offered by this job

Health insurance

401(k) with match

Vacation and sick leave

Leadership development and growth

Employee discount

Free mental health resources

Volunteer and donation matching

Job summary

Sephora, located in McKinney, TX, seeks an on-site Store Leader to oversee daily store operations, drive sales, and deliver exceptional client experiences. You’ll coach and manage a diverse team, recruit top talent, and ensure operational excellence in a fast-paced retail environment.

The role requires evenings, weekends, and holidays, with a base salary in a range and potential bonuses. Join a team committed to inclusion, growth, and customer-centric service.

Qualifications

• Experience as retail assistant manager or higher in fast-paced, high-volume environments.
• Strong leadership and people management abilities with a focus on development.
• Excellent communication and interpersonal skills with customers and teams.
• Passion for coaching, feedback, and mentorship to build capabilities.
• Customer-centric mindset with a track record of delivering exceptional service.

Responsibilities

• Support Store Operations & Client Experience with the Store Manager to ensure smooth daily operations and drive sales and profitability.
• Inspire and empower your team through coaching and accountability to meet performance goals.
• Recruit, hire, and onboard new talent, promoting diversity and inclusion.
• Deliver ongoing coaching and real-time feedback to maximize associates' potential.
• Conduct performance appraisals and provide actionable guidance for career growth and engagement.
• Elevate client satisfaction by delivering outstanding service and leveraging loyalty programs.
• Uphold Sephora’s standards with a visually inspiring, compliant store environment.
• Optimize inventory and staffing to adapt to changing priorities.

Skills

Store leadership

Recruitment

Communication

Coaching

Customer experience

Job description

Sephora, located in McKinney, TX, seeks an on-site Store Leader to oversee daily store operations, drive sales, and deliver exceptional client experiences. You’ll coach and manage a diverse team, recruit top talent, and ensure operational excellence in a fast-paced retail environment.

The role requires evenings, weekends, and holidays, with a base salary in a range and potential bonuses. Join a team committed to inclusion, growth, and customer-centric service.