Assistant Store Manager: Elevate Client Experience & Lead Team

SMCP; Calabasas (CA); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

50% shopping discount

Cell phone contribution

Health, dental, life insurance, and AD

401(k)

Paid time off

Paid parental leave

Pet benefits

Job summary

SMCP is seeking an Assistant Store Manager in California to lead a high-energy team and deliver an elevated client experience. You will coach staff, drive personal sales, and maintain brand standards on the floor and behind the scenes.

The role emphasizes mentorship, operational efficiency, and a passion for fashion within a dynamic boutique setting. Join SMCP to contribute to Sandro and Maje brands, with a focus on clienteling, visual standards, and career growth within the company.

Qualifications

• 2+ years of prior supervisory experience in a client-focused retail environment.
• Passionate about fashion, styling, and delivering exceptional service.
• Strong communicator with a natural ability to coach and develop talent.
• Problem-solver with a track record of setting and achieving goals.
• Team-oriented leader who fosters a positive and motivating workplace.
• Resourceful in building client relationships and attracting new talent.
• Flexible availability, including evenings, weekends, and holidays, is required.
• Aligned with SMCP’s core values and dedicated to growing within the brand.

Responsibilities

• Exemplify exceptional client service by acting as the boutique's primary "host."
• Ensure each client receives a personalized and memorable shopping experience.
• Use selling tools effectively to enhance client engagement and satisfaction.
• Drive individual sales performance, contributing at least 20% to the store’s monthly sales plan.
• Mentor and motivate the team to achieve and exceed key performance indicators (KPIs).
• Observe and provide feedback to team members on client engagement, conversion rates, and styling techniques.

Skills

Supervisory experience

Customer service

Coaching

Communication skills

Job description

SMCP is seeking an Assistant Store Manager in California to lead a high-energy team and deliver an elevated client experience. You will coach staff, drive personal sales, and maintain brand standards on the floor and behind the scenes.

The role emphasizes mentorship, operational efficiency, and a passion for fashion within a dynamic boutique setting. Join SMCP to contribute to Sandro and Maje brands, with a focus on clienteling, visual standards, and career growth within the company.