Assistant Store Manager Dog Grooming Wellness Leadership Sales

Scenthound Marietta, GA; Marietta (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a fast-growing and innovative company as an Assistant Store Manager! This role is perfect for natural leaders who thrive in a dynamic environment and have a passion for pet wellness. You'll drive sales, manage operations, and lead a dedicated team to provide exceptional customer service. With opportunities for advancement into a General Manager role, you'll enjoy competitive pay, monthly incentives, and a supportive, dog-loving culture. If you're ready to make a difference in the lives of pets and their owners, this is the opportunity for you!

Benefits

Monthly Incentives for performance

Employee discounts

Free uniforms

Opportunity for advancement

Paid time off

Complimentary service membership for pets

Qualifications

• 1-2 years of management experience in retail, sales, or service.
• Proven track record of achieving sales goals and customer satisfaction.

Responsibilities

• Drive sales and manage daily operations while leading a high-energy team.
• Support hiring, training, and coaching to foster a performance culture.

Skills

Leadership Experience

Sales & Customer Service

Strong Communication

Problem-Solving

Tech-Savvy

Tools

POS systems

Scheduling software

Business management tools

Job description

Benefits:

1. Monthly Incentives for performance
2. Employee discounts
3. Free uniforms
4. Opportunity for advancement
5. Paid time off

Step Into Leadership & Help Dogs Live Their Best Lives!

Are you a natural leader who thrives in a fast-paced environment? Do you love dogs and enjoy driving sales while coaching and supporting a team? If so, Scenthound is looking for a passionate Assistant Store Manager to help oversee operations at our East Cobb and surrounding locations while supporting the General Manager across all three Cobb locations. Great hourly pay plus TIPS, caring staff, and wonderful customers.

This role is perfect for someone who wants to grow into a General Manager role and is ready to take ownership of sales, operations, and team leadership.

Why Join Scenthound?

1. Growth Potential: A clear path to becoming a General Manager and beyond!
2. Competitive Pay: Base hourly rate + tips, performance-based bonuses, and merit-based raises.
3. Paid Time Off: Work hard, rest well.
4. Perks: Complimentary service membership for your pup and an energetic, dog-loving team culture!

What You'll Do:

As the Assistant Store Manager, you’ll be the right hand to the General Manager, stepping up to lead the store whenever they are assisting at another location. Your primary focus will be driving sales, managing daily operations, and leading a high-energy team to provide top-tier customer service.

Key Responsibilities:

1. Sales & Membership Growth: Drive revenue by educating pet parents on our monthly wellness services, upselling memberships, and ensuring every customer leaves with a plan for ongoing care.
2. Team Leadership & Development: Support hiring, training, and coaching team members to create a high-performance culture that prioritizes efficiency, teamwork, and customer satisfaction.
3. Operational Excellence: Keep the store running smoothly—manage schedules, track key performance metrics, and oversee inventory to ensure all operations meet company standards.
4. Customer Experience: Serve as the face of Scenthound! Handle escalated customer concerns, ensure satisfaction, and create a welcoming atmosphere for dogs and their humans.
5. Hands-On Support: Be ready to jump in where needed—whether assisting with dog handling, workflow management, or maintaining a clean and safe environment.
6. Safety & Compliance: Enforce Scenthound’s safety, sanitation, and operational policies to maintain a safe and healthy workplace.

What We’re Looking For:

1. Leadership Experience: Prior experience in management, retail, hospitality, or a customer-facing role with a focus on sales and team leadership.
2. Sales & Customer Service: A proven track record of hitting sales goals and delivering exceptional customer experiences.
3. Strong Communication & Problem-Solving: You’re proactive, organized, and thrive in an environment where you can make quick decisions.
4. Tech-Savvy: Comfortable using POS systems, scheduling software, and business management tools.
5. Passion for Pets: You love dogs and understand the value of pet wellness!

Requirements:

1. Minimum 1-2 years of leadership or management experience in a retail, sales, or service environment.
2. Ability to lift up to 50 lbs and stand for extended periods.
3. Reliable transportation and availability to work flexible hours, including weekends.

Ready to Lead the Pack?

Join a fast-growing, innovative company where your leadership skills and passion for pet wellness can shine! Apply today and help us make a difference—one dog at a time!