Assistant Store Manager - Diesel Miami Design District

Diesel; Miami (NM); On-site; USD 55,000 - 75,000; Full time

Job summary

Diesel is seeking an Assistant Store Manager to own store results, drive sales, and lead a high-performing team. You will manage client interactions, profitability targets, and ensure brand standards on the floor and in operations.

You will recruit, coach, and develop staff, maintain visual merchandising, oversee inventory and cash handling, and collaborate with HQ on merchandising, HR, and marketing. 5+ years in retail management and a passion for luxury service are required.

Qualifications

• 5+ years in retail management.
• Excellent verbal and written communication.
• Experience in luxury retail preferred.
• Strong project management and prioritization.
• Flexible availability weekends/holidays.

Responsibilities

• Drive sales by supporting team to meet targets.
• Deliver elevated luxury client experience.
• Build client relationships through CRM.
• Ensure product knowledge and service standards.
• Oversee store operations and inventory management.
• Uphold visual merchandising standards.
• Analyze sales reports and KPIs.
• Assist Store Manager with marketing initiatives.
• Develop programs to increase foot traffic.

Skills

Retail management

Customer service

Leadership

Communication

Microsoft Office

Tools

Microsoft Office

Job description

Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide organization. It is present in more than 80 countries with 5,000 points of sale, including more than 400 company owned stores.

Diesel is the extra-ordinary fashion brand rooted in denim mastery. It is a truly worldwide organization, a group where extra-ordinary people work together to enable business success and to realize their full potential, passion and competencies.

As we continue to expand the brand with bold ambitions, we are opening new locations and building world-class teams, eager to represent the Diesel Brand. We are looking for Leaders who will bring innovative ideas an entrepreneurial spirit to be the lead in our ambitious success story.

Overview

The Assistant Store Manager is the business owner of the store results, accountable for delivering sales and profitability targets while bringing the brand's identity to life in every client interaction. This role leads all aspects of store performance: commercial results, client development, team leadership, visual and operational standards, and compliance with company policy and local labor law.

The Assistant Store Manager builds and develops a high-performing team, sets the service standard on the floor, and cultivates lasting client relationships that drive repeat business and local market presence. Success requires balancing entrepreneurial commercial judgment with disciplined execution of brand and corporate guidelines — acting as the primary link between the store and headquarters/regional partners in merchandising, HR, operations, and marketing.

• Drive sales performance by supporting the team in achieving individual and store sales targets.
• Deliver an elevated, personalized luxury experience to high-net-worth clientele.
• Build and maintain strong client relationships through CRM strategies and personalized follow-ups.
• Ensure the team delivers superior product knowledge and exceptional client service.
• Communicate and track store sales and Key Performance Indicators (KPI’s) providing context and rationale for business sales results.
• Assist in recruiting, onboarding, and training new team members.
• Provide ongoing coaching and performance feedback to ensure a motivated and engaged team.
• Foster a positive and collaborative work environment aligned with brand values.
• Oversee daily store operations, ensuring efficiency in inventory management, cash handling, and stock replenishment.
• Uphold luxury brand standards through visual merchandising and store presentation.
• Ensure compliance with company policies, procedures, and loss prevention measures.
• Analyze sales reports and KPIs to identify areas of improvement and drive business growth.
• Assist the Store Manager in executing marketing and promotional strategies.
• Develop and implement initiatives to increase foot traffic and client loyalty.

Qualifications & Skills

• 5+ years of experience in retail management or related role.
• Excellent verbal and written communication skills.
• Strong customer service skills.
• Proficient with Microsoft Office Suite or related software.
• Experience in retail, luxury retail or service-oriented organization preferred.
• Strong project management skills with the ability to prioritize in a fast-paced environment.
• Flexible availability, including weekends, holidays, and early/late shifts as needed.
• Previous client book preferred.
• Financial Management experience.
• Ethical conduct must lead by example.
• Learning Orientation and ability to train and teach.
• Performance Management.
• Leadership, comfortable having difficult conversations.
• Elevated market awareness and networking skills

#DSL

Applicants must be legally authorized to work in the United States at the time of application and be able to provide proof of employment eligibility upon request. Employment is contingent upon the successful verification of this authorization in compliance with federal immigration laws.

Equal Employment Opportunity:

OTB Group North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, pregnancy, marital or veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to fostering an inclusive and diverse workplace and providing reasonable accommodations to qualified individuals with disabilities throughout the application and employment process.

Privacy policy available here: https://apps.otb.net/hr-gdpr/