Assistant Store Manager - Dan Murphy's Cheltenham

Endeavour Group; Greenlawn (NY); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company as an Assistant Store Manager, where your passion for customer experience and people development will shine. In this dynamic role, you'll lead a motivated team, fostering an inclusive culture that values diversity and community engagement. With a focus on inspiring your team to reach their potential, you'll create tailored in-store experiences that keep customers coming back. This is more than just a job; it's a career adventure with opportunities for growth within a supportive network. If you're ready to make a difference and bring energy to your team, we want to hear from you!

Benefits

Exclusive discount card for Dan Murphy’s and other brands

Access to wellbeing support programs

Career development opportunities

Qualifications

• Proven experience in customer experience management and team leadership.
• Ability to motivate and inspire team members to achieve their potential.

Responsibilities

• Lead your team to deliver a world-class customer experience.
• Encourage team development and create a supportive environment.
• Utilize customer feedback to drive decision-making.

Skills

Customer Experience Management

Team Leadership

Coaching and Mentoring

Community Engagement

Diversity and Inclusion

Job description

About the Role

Assistant Store Manager | Dan Murphy's Cheltenham | Share your spirit

If customer satisfaction was a competition, you’d be the winner. As one of our Customer Experience Managers, you’ll channel your engagement and entrepreneurial spirit to create tailored in-store customer experiences and inspiring merchandising that keep our community returning to Dan’s!

We’re looking for a passionate people leader who has a genuine desire to make better happen; for themselves and others around them through team development and trailblazing leadership. This role provides critical operational exposure across the business and the opportunity to kick start a career adventure with Dan Murphy’s.

The ROLE:

• Motivate and lead your team to deliver a world-class customer experience which promotes customer loyalty and contributes to revenue growth
• Encourage your team to invest in education and dream big about their careers — because working at Dan’s is an adventure
• Lead the way with in-store tasks, delivering regular coaching and mentoring to inspire continuous improvement
• Create an environment that enables your team to come as they are, because diversity is the magic that makes a good culture
• Build a culture centered around understanding your community, utilizing customer feedback as a key decision-making pillar

The YOU:

• You use initiative and intuition to understand your team and inspire them to make a difference for each other and our customers
• You are passionate about people development and motivate others to dream big and reach their potential
• You are familiar with a fast-paced environment and use forward thinking in your decision-making
• You bring energy to those around you by being your authentic self and always doing the right thing for your team, customers, and community
• You use an inspiring and collaborative approach to communication to drive your team’s commitment

How we take care of our PEOPLE:

We offer an exclusive discount card for Dan Murphy’s, BWS, and other Endeavour Group brands, including ALH pubs, Woolworths, and Big W. Our Endeavour Wellbeing Support program provides access to critical incident support, career development, conflict resolution, nutrition and lifestyle advice, financial and legal assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you and you meet the requirements, we’d love to hear from you!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators

Part of the Endeavour Group, Dan Murphy’s is one of several retail brands including BWS, ALH Hotels, and Pinnacle Drinks. Together, we create moments that bring people together. We’re committed to creating a safe, inclusive, and fun workplace. We aim to foster a more sociable future for our customers and colleagues.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.