Assistant Store Manager — Customer Service & Store Operations

R301US Hibbett Retail, Inc.; Muscle Shoals (AL); On-site; USD 14,000 - 20,000; Full time

Job summary

The Assistant Manager at Hibbett Retail, Inc. in Muscle Shoals, AL is responsible for supporting the Store Manager in daily store operations, merchandising, and customer service excellence.

This non-exempt, hourly role emphasizes knowledge of product areas and a strong store presence, with supervision duties in the Store Manager’s absence. Key duties include assisting with scheduling, training, inventory awareness, and executing action plans to meet store goals while upholding company policies

Qualifications

• Experience in retail preferred.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Team player with selling merchandise focus.
• Self-starting with initiative.

Responsibilities

• Assist the Store Manager in controlling assets and store operations.
• Plan and execute actions for selling, restocking, merchandising, ordering, and scheduling.
• Lead in the Store Manager's absence.
• Provide guidance to employees and customers.
• Ensure inventory, sales, and expenses align with profitability.
• Promote and sell services and merchandise.
• Maintain quality customer service per manuals.

Skills

Retail experience

Customer service

Teamwork

Communication skills

Attention to detail

Self-starter

Job description

The Assistant Manager at Hibbett Retail, Inc. in Muscle Shoals, AL is responsible for supporting the Store Manager in daily store operations, merchandising, and customer service excellence.

This non-exempt, hourly role emphasizes knowledge of product areas and a strong store presence, with supervision duties in the Store Manager’s absence. Key duties include assisting with scheduling, training, inventory awareness, and executing action plans to meet store goals while upholding company policies