Assistant Store Manager: Customer Experience & Ops

Dollar Tree Stores; Goldsboro (NC); On-site; USD 36,000 - 48,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores in Goldsboro, NC is seeking an Assistant Store Manager to support store operations, customer service and team development. You will assist with daily activities, merchandise organization, and ensure a clean, safe shopping environment.

The role emphasizes strong communication, teamwork, and a customer-first mindset, with part-time scheduling and physical duties including lifting up to 55 lbs.

Qualifications

• High school diploma or equivalent is preferred; ability to read and explain directives.
• Store management experience in retail, grocery, or drug store preferred.
• Ability to lift up to 55 lbs and perform physical tasks.
• Strong communication, interpersonal, and written skills required.
• Ability to work in a high-energy, team environment.
• Exceptional customer service, organizational, and communication skills.
• Strong problem solving and decision-making skills.

Responsibilities

• Assist with day-to-day store activities and functions.
• Help customers with questions and concerns.
• Organize and transfer merchandise from delivery to stockroom and floor.
• Perform opening and closing procedures.
• Process corporate directives and store communications.
• Maintain promotional fixtures and displays.
• Assist in ordering, processing damaged merchandise, record keeping, and loss prevention.
• Maintain clean, well-stocked store and secure assets.
• Support Store Manager in training and development.
• Ensure a safe, respectful environment for customers and staff.
• Follow safety policies and procedures.
• Other duties as assigned.

Skills

Strong communication

Interpersonal skills

Written communication

Team player

Problem solving

Decision making

Education

High school diploma or equivalent

Job description

Dollar Tree Stores in Goldsboro, NC is seeking an Assistant Store Manager to support store operations, customer service and team development. You will assist with daily activities, merchandise organization, and ensure a clean, safe shopping environment.

The role emphasizes strong communication, teamwork, and a customer-first mindset, with part-time scheduling and physical duties including lifting up to 55 lbs.