Assistant Store Manager — Customer Experience & Growth

Caliber Car Wash; Lecanto (FL); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

401K

Vacation Paid Time Off

Employee Assistance Program

Voluntary Life Insurance

Job summary

Caliber Car Wash is searching for an Assistant Site Manager in Lecanto, FL. This full-time role requires 2+ years of customer service management experience and a strong commitment to delivering outstanding guest service.

You will train staff, resolve customer questions, and communicate company goals while driving location success. The position offers hourly pay starting at $16.00, with bonuses, commissions, and a benefits package including health and vision insurance, 401K, PTO, and more.

Qualifications

• Have a minimum of 2 years' management experience; service industry experience strongly preferred.
• Ability to train and develop workforce and build relationships.
• Proactive in developing strategies to meet client and internal deadlines.
• Deliver superior customer service and contribute to location success.
• Excellent listening, organization, problem solving and follow-through skills.
• Willing to work a flexible schedule including weekends.

Responsibilities

• Train, and coach staff to achieve top performance and develop employees for future growth
• Investigate and resolve any customer questions, problems, or complaints
• Communicate all company goals to branch staff
• Ensure the growth of the business and be committed to the company's success

Skills

Customer service management

Leadership

Communication

Team collaboration

Tools

POS systems

Job description

Caliber Car Wash is searching for an Assistant Site Manager in Lecanto, FL. This full-time role requires 2+ years of customer service management experience and a strong commitment to delivering outstanding guest service.

You will train staff, resolve customer questions, and communicate company goals while driving location success. The position offers hourly pay starting at $16.00, with bonuses, commissions, and a benefits package including health and vision insurance, 401K, PTO, and more.