Assistant Store Manager: Customer-Centric Operations Lead

Family Dollar; Jackson (MS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Jackson, MS is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with day-to-day activities, help organize merchandise, and ensure adherence to company policies.

The role requires strong communication, reliable teamwork, and the ability to lift up to 55 lbs. Previous store management experience is preferred. The position offers opportunities to train staff and contribute to a positive store environment.

Qualifications

• High school diploma or equivalent required.
• Store management experience in retail, grocery, or drug store preferred.
• Ability to lift up to 55 lbs and frequent walking/stooping.
• Strong communication and customer service skills.
• Team-oriented with problem solving and decision-making abilities.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize and transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process all corporate directives and communications related to store activities.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping and loss prevention.
• Maintain well-stocked sales floor and organized stockroom to company standards.
• Protect and secure store assets, including cash.
• Adhere to policies and safety guidelines; ensure staff follows procedures.
• Help Store Manager supervise, train, and develop Store Associates.
• Maintain a positive, safe, and respectful environment for customers and staff.
• Keep store clean and presentable; restock bathrooms and manage cleanliness.
• Other duties as assigned.

Skills

Strong communication

Customer service

Team environment work

Problem solving

Decision making

Interpersonal skills

Education

High school diploma or equivalent

Job description

Family Dollar in Jackson, MS is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with day-to-day activities, help organize merchandise, and ensure adherence to company policies.

The role requires strong communication, reliable teamwork, and the ability to lift up to 55 lbs. Previous store management experience is preferred. The position offers opportunities to train staff and contribute to a positive store environment.