Assistant Store Manager - Cumming, GA

Lidl US; Cumming (GA); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company in the retail sector is seeking an Assistant Store Manager in Cumming, GA. The role involves supporting the Store Manager, leading a team, and ensuring excellent customer service. Candidates should have experience in team leadership and customer service, and be ready to engage in physical store operations.

Benefits

Medical & Prescription Coverage

Dental Coverage

Vision Coverage

Paid Time Off (PTO)

401k Plan with Company Match

COVID-19 Benefits

Incentive Programs

Parental Leave

Qualifications

• Experience in leading and developing a team in a fast-paced environment.
• Must be 21 years of age or older.

Responsibilities

• Lead and motivate the team to work to their full potential.
• Ensure excellent customer service throughout the store.
• Monitor and drive continuous improvement of store KPIs.

Skills

Customer Service

Team Leadership

Multi-tasking

Problem Solving

Education

ServSafe Certification

Job description

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Summary

Assistant Store Managers fulfill an important role within our business by supporting the Store Manager in developing and holding their store team accountable as they provide our customers with the shopping experience that Lidl is famed for in 30 countries. Our most successful Assistant Store Managers take ownership of their store’s performance as if it were their own business, willing to put in the physical work required to get the job done. They exhibit a proactive leadership style, meeting both operational and personnel-related challenges head-on. They can pivot smoothly between tasks and projects and multi-task efficiently. They have an eye for potential, evaluating training needs accurately and prioritizing employee development. Most of all, they are passionate about our core business - providing our customers with high-quality, low-price, and hassle-free shopping.

What You’ll Do

• Work hand-in-hand with the Store Manager to lead and motivate the team to work to their full potential every day
• Ensure and provide excellent customer service throughout the store and be the lead point of contact for all customer needs
• Monitor and drive continuous improvement of store Key Performance Indicators (KPIs)
• Lead essential team projects, such as weekly promotional sets and routine re-merchandising
• Provide hands-on support for operational tasks including cash management, working stock, cleaning, and other essential store functions
• Ensure a safe, positive, and productive working environment for all store employees based on company and legal policies and procedures

What You’ll Need

• Determination to complete every to-do list on time, hit your store targets, and maximize productivity
• Experience in leading and developing a team in a fast-paced environment
• Excellent customer service skills, including patience and the ability to de-escalate tense situations
• Readiness to participate in the physical operations of the store, including stocking, cleaning, and ringing, daily
• Must be 21 years of age or older
• The ability to obtain and maintain ServSafe certification

What You’ll Receive

At Lidl, we know that in order for our people to do their best, they must be at their best. That’s why we offer one of the most generous benefits packages in the industry.

All our Lidl employees are eligible for the following benefits:

• Medical & Prescription | Dental | Vision coverage
• Paid Holiday & Paid Time Off (PTO) for sickness or vacation
• A dedicated training plan to ensure you are set up for success
• 401k Plan (+ 5% company match and no vesting schedule)
• First-in-the-industry COVID-19 Benefits
• Voluntary Term Life & AD&D Insurance
• Total Well-Being Program
• Incentive Programs like Employee Referral bonuses

In addition to these benefits, our Full-Time employees receive additional coverage including Group Term Life & AD&D Insurance, Short & Long-Term Disability Insurance, Voluntary Critical Illness and/or Accident Insurance, Parental Leave (100% pay for birth mothers and non-birth parents), and additional Paid Time-Off & Sick Time.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Retail

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