Assistant Store Manager, Cumberland Mall

Sephora SA; Atlanta (GA); On-site; USD 58,000 - 69,000; Full time

Job summary

An established industry player seeks an Assistant Store Manager to enhance store operations and drive sales at a vibrant retail location. This role involves leading a dedicated team, ensuring exceptional client service, and fostering a positive work environment. With a focus on growth and development, you'll implement strategies that boost profitability while maintaining high standards of visual merchandising and client satisfaction. Join a company that values diversity and empowers its employees, offering a supportive atmosphere where your contributions are recognized and rewarded. If you're passionate about retail and leadership, this opportunity is perfect for you.

Benefits

Comprehensive Health Plans

Dental and Vision Plans

401(k) Plan

Paid Time Off Programs

Employee Discount/Perks

Life Insurance

Disability Insurance

Flexible Spending Accounts

Employee Referral Bonus Program

Qualifications

• 3-5 years of experience in retail or hospitality management.
• Proven leadership and client management skills.

Responsibilities

• Oversee daily store operations and ensure client satisfaction.
• Develop strategies to drive sales and profitability.
• Lead and motivate a team to exceed sales targets.

Skills

Leadership Skills

Client Management

Organizational Skills

Communication Skills

Interpersonal Skills

Ability to Lift 50 Pounds

Education

Experience in Retail Management

Experience in Hospitality

Job description

Assistant Store Manager, Cumberland Mall

Atlanta, GA, United States

Job ID: 262182
Store Name/Number: GA-Cumberland (0430)
Address: 1140 Cumberland Mall, Atlanta, GA 30339, United States (US)
Hourly/Salaried: Salaried (Exempt)
Job Type: Full Time
Position Type: Regular

Job Function: Stores - Leadership

Company Overview: At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty.

The Opportunity: At Sephora, our people are the driving force behind our success. We believe that the best way to bring top-notch beauty products, services, tools, and experiences to our clients is by finding, training, and engaging the absolute best talent in the industry. Our teams invest heavily in our talent, both at our corporate headquarters and in Sephora stores. We strongly believe (and our actions prove it!) that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it.

Your role at Sephora: As an Assistant Store Manager, you will be responsible for supporting the Store Manager in overseeing the entire store operations, ensuring a high level of client service, and driving sales. You will assist in leading a team of dedicated associates, fostering a positive work environment that encourages growth and development.

Key Responsibilities:

• Assist the Store Manager in overseeing daily store operations, ensuring a smooth and efficient client experience.
• Help develop and implement strategies to drive store sales and increase profitability.
• Assist in coordinating and overseeing sales and profitability, performance, service, and operations.
• Assist in leading, coaching, and motivating a team of associates to meet or exceed sales targets.
• Conduct performance appraisals, manage employee development and provide ongoing feedback.
• Support the leadership team, ensuring effective collaboration and achievement of store goals.
• Ensure high levels of client satisfaction through excellent service.
• Handle client complaints and provide appropriate solutions.
• Support client loyalty programs and services to ensure client loyalty and engagement.
• Maintain outstanding store condition and visual merchandising standards.
• Ensure compliance with company policies and procedures to maintain a safe and efficient work environment.
• Uphold Sephora brand excellence in-store, ensuring a consistent and high-quality client experience.
• Assist in managing inventory levels to ensure product availability.
• Support the Store Manager in allocating resources and handling staffing, ensuring optimal productivity and performance.

Qualifications/Experience:

• Proven successful experience as a retail assistant manager.
• 3-5 years of experience managing a high volume, complex retail, or hospitality setting.
• Strong leadership skills and business acumen.
• Client management skills.
• Strong organizational skills.
• Excellent communication and interpersonal skills.
• A knack for attracting, identifying, and inspiring employees.
• Flexible availability to work a retail schedule.
• Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment & can handle and apply products to clients-with or without accommodation.
• Adherence to Sephora’s dress code and policies in the Sephora Employee Handbook.

The annual base salary range for this position is $58,500.00 - $68,068.00. The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program.

Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.