Assistant Store Manager - Chico's

Chico's; Vero Beach (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Assistant Store Manager to support a dynamic team dedicated to delivering exceptional customer experiences. This role involves fostering a sales-driven culture, managing operational activities, and leading a team to achieve performance goals. The ideal candidate will possess strong leadership skills, a passion for customer service, and the ability to inspire others. Join a vibrant team where you can grow and make a significant impact in a chic retail environment.

Qualifications

• 2+ years of retail management experience preferred.
• Must be 18 or older with excellent communication skills.

Responsibilities

• Support Store Manager in sales culture and operations.
• Analyze sales reports and manage payroll and budgets.

Skills

Communication Skills

Customer Service

Sales Leadership

Organizational Skills

Multitasking

Leadership Skills

Education

High School Diploma

Job description

Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.

POSITION OBJECTIVE:

The Assistant Store Manager supports the Store Manager in fostering a customer and product-focused sales culture, emphasizing our values and guiding principles across store operations, including sales, asset protection, and human resources, to ensure excellent customer experiences and profitability. We love what we do and believe our teams are the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Performance Culture

• Analyze sales reports and KPIs to identify business needs; collaborate with the Store Manager to execute sales strategies.
• Set clear expectations and hold the team accountable for meeting brand, performance, and behavior standards.
• Manage payroll and supply budgets.
• Oversee operational activities such as scheduling, inventory, opening/closing duties, and merchandise flow.
• Handle financial activities including cash handling, price changes, and register transactions accurately.
• Ensure compliance with laws, policies, and loss prevention procedures; train associates accordingly.
• Manage inventory receipt, dispatch, replenishment, and physical inventories.
• Maintain visual presentation, organization, and facility standards.
• Motivate the sales team to achieve sales and productivity goals.
• Train and coach staff on product knowledge and sales techniques.

Building High Performing Teams

• Inspire and motivate the team, fostering a shared vision and core values.
• Promote collaboration and inclusive problem-solving.
• Communicate effectively to lead positive change.
• Seek personal development and feedback to enhance leadership skills.

Customer Experience

• Promote and model the MAPS principles for personal service.
• Utilize sales techniques and product knowledge to assist customers.
• Resolve customer concerns promptly.
• Ensure efficient register operations and adherence to payment policies.
• Maintain ongoing customer communication and engagement initiatives.

Talent Management

• Assist in recruiting, hiring, and developing the team.
• Support training programs and performance assessments.
• Address HR issues promptly and effectively.
• Drive engagement through recognition and rewards.
• Ensure adherence to employment policies.

Other duties as assigned. Responsibilities may vary by brand.

QUALIFICATIONS:

• High School diploma or equivalent
• 2+ years retail management experience preferred
• Must be 18 or older
• Excellent communication skills
• Adaptable to company technology
• Proven customer service and sales leadership skills
• Strong organizational and multitasking abilities
• Leadership and team-building skills
• Knowledge of store operations and administration
• Effective communication with customers and staff
• Reliable attendance and flexible schedule including nights, weekends, holidays

PHYSICAL REQUIREMENTS:

• Constant walking/standing (67-100%)
• Occasional lifting up to 50 lbs. (1-33%)
• Frequent climbing (34-66%)

We welcome applications for growth and are committed to accommodating applicants with disabilities. For assistance, contact your local Store Manager. Chico's FAS, Inc. is an equal opportunity employer, valuing diversity and inclusion.