Assistant Store Manager - Chelsea, NY

Lidl US; New York (NY); Presencial; USD 63.000 - 73.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Starting pay $30.50/hour

Employee discount 10%

Medical, dental and vision coverage

Paid holidays & PTO

401k with 5% match

Life & AD&D insurance

Well-being program

Referral bonuses

Descripción de la vacante

Lidl US is hiring an Assistant Store Manager in New York to support the Store Manager, coach the store team, and deliver Lidl’s high-quality, low-price shopping experience. You will lead a motivated team, drive KPIs, oversee operations, assist with cash handling, stocking, and merchandising, and ensure a safe, productive work environment.

You will collaborate with the Store Manager to maximize store performance, develop staff, and provide exceptional customer service in a fast-paced retail

Formación

• 1-2 years of management experience OR a bachelor’s degree.
• Proven ability to lead and develop a team in a fast-paced environment.
• Excellent customer service skills with de-escalation ability.
• Willingness to participate in daily physical store operations (stocking, cleaning, ringing).

Responsabilidades

• Lead and motivate the team to reach full potential each day.
• Provide excellent customer service and be the main contact for customer needs.
• Monitor and drive improvements of store KPIs.
• Lead projects such as weekly promotional sets and merchandising.
• Support operational tasks including cash management and stock.
• Ensure a safe, positive, productive work environment per policy.

Conocimientos

Leadership

Customer service

Team development

De-escalation

Physical operation

ServSafe certification

Ability to lift 50+ lbs

Educación

Bachelor’s degree

Descripción del empleo

Summary

Assistant Store Managers fulfill an important role within our business by supporting the Store Manager in developing and coaching their store team as they provide our customers with the shopping experience that Lidl is famed for in over 30 countries. Our most successful Assistant Store Managers take ownership of their store’s performance as if it were their own business, willing to put in the physical work required to get the job done. They exhibit a proactive leadership style, meeting both operational and personnel-related challenges head-on. They can pivot smoothly between tasks and projects and multi-task efficiently. They have an eye for potential, evaluating training needs accurately and prioritizing employee development. Most of all, they are passionate about our core business – providing our customers with high-quality, low-price, and hassle-free shopping.

What You’ll Do

• Work directly with the Store Manager to lead and motivate the team to work to their full potential every day
• Provide excellent customer service throughout the store and be the lead point of contact for all customer needs
• Monitor and drive continuous improvement of store Key Performance Indicators (KPIs)
• Lead essential team projects, such as weekly promotional store sets and routine re-merchandising
• Provide hands-on support for all other operational tasks, including cash management, working stock, cleaning, and other essential store functions
• Ensure a safe, positive, and productive working environment for all store employees based on company and legal policies and procedures

What You’ll Need

• Must be 21 years of age or older
• 1-2 years of management experience OR a bachelor’s degree
• Determination to complete every to-do list on time, hit your store targets, and maximize productivity
• Experience in leading and developing a team in a fast-paced environment
• Excellent customer service skills, including the patience and ability to de-escalate tense situations
• Readiness to participate in the physical operations of the store, including stocking, cleaning, and ringing, on a daily basis
• Ability to lift, move, carry, or slide product over 50 pounds
• Ability to reach above head to heights greater than 10 inches
• The ability to obtain and maintain ServSafe certification

What You’ll Receive

At Lidl, we know that in order for our people to do their best, they must be at their best. That’s why as a company, we offer one of the most generous benefits packages in the industry.

All our Lidl employees are eligible to receive the following benefits:

• Starting pay of $30.50 per hour (with potential to earn $35.00 in the future)
• 10% employee-only discount on purchases made at Lidl stores
• Medical & Prescription | Dental | Vision coverage
• Paid Holiday & Paid Time Off (PTO) to use for sickness or vacation
• A dedicated training plan to ensure you are set up for success
• 401k Plan (+ 5% company match)
• Voluntary Term Life & AD&D Insurance
• Total Well-Being Program
• Incentive Programs like Employee Referral bonuses

In addition to the great benefits above, our Full-Time employees receive these additional benefits: Group Term Life & AD&D Insurance, Short & Long-Term Disability Insurance, Voluntary Critical Illness and/or Accident Insurance, Parental Leave - 100% pay for birth mothers and non-birth parents, Additional Paid Time-Off & Sick Time.